TingfireReviews of tingfire.com

Our insurance company let us know that Ting was a service that was available to us at no cost. Since it wasn’t costing us anything, and we live in an older house, we signed up to see what it was like. I figured it would be purely informational (weekly reports of electric voltage and tips) and initially it was. When I received a text and phone call from Ting that a hazard was detected, I knew that the Ting monitor was for real. We were guided step by step through the process of identifying what outlet was causing arcing and had triggered an alert. Ting contacted an electrician on our behalf with information regarding what the problem was, which outlet needed replacing, and which breaker to turn off. When the electrician arrived, Ting stayed on the phone with him to ensure that once the outlet was replaced and tested, that no hazard was detectable. Thank you Ting for catching this!

I recently bought a cat bed that was heated and Ting found out that this was what's causing my electric to spike. I got Ting from State Farm. What a great investment. It may have prevented a house fire. The support team at TING were amazing.

Arcing in an outlet was found. They guided me in how to look for the problem, I located the problem and tightened the loose screw which was causing the arcing, they guided me through the reset process and assured me that the problem had been found and fixed.

Ting identified a faulty neutral connection at the utility pole connected to our house. This caused routine voltage spikes and brownouts with our electric service. I would have never known the situation existed until something drastic happened like a fire or a destroyed appliance. I contacted our utility company and explained the findings of my Ting sensor. The utility rep confirmed the poor neutral connection and corrected the problem.

I started getting power brownout notifications. Once I got more than one a day for a couple days I called my city utility department. They immediately knew there was an issue and came out to inspect my meter. Turns out it had been arcing which was causing the power brownouts. I called an electrician and Ting immediately. After some discussion Ting agreed that even though what was happening was not a normal fire hazard, they would help cover the cost of the repair. I’ve literally never had an easier more seamless experience. Uploading the documents, contacting the team, being kept up to date, all of it was amazing!

My Insurance Company State Farm offered the Ting monitoring service free of charge for both our Home and for our 2nd home at Lake of The Ozarks. Right away the Ting monitor detected arcing at the lake home and I was notified by email and thru the Ting app. I contacted the fire safety team and they were beyond awesome to work with. I had numerous conversations with numerous people throughout this process and each person I spoke to was professional and responsive to our issue. The bottom line is that they solved the arcing issue and we avoided a very possible fire hazard thanks to the Ting system. I can not thank Matthew and his team enough for their patience and persistence in resolving this issue.

It turned out that the utility confirmed what Ting had suggested, that the issue was a loose neutral connection in the service line. It took the utility a little time to find the exact location, but their team worked fast to resolve the problem.

I am very grateful to Ting and my electric company for offering it. I am a senior living in an old house. Ting contacted me to tell me that they had observed arcing in my electrical system which is a warning for a fire hazard. They worked with me to isolate the problematic electrical line which was a huge relief. I definitely recommend Ting to anyone who has the opportunity to get it. I feel that it has hopefully allowed me to dodge a very scary bullet.