Ting was provided by my insurance company State Farm. On Saturday morning , I received a text and email alerting me to a possible electrical fire hazard. Ting instructed me to call PG&E immediately which I did. When PG&E arrived an hour later, I was able to show them high and low power surges off the app. PG&E found a loose and corroded terminal which they replaced. Ting continued to monitor my house until Tuesday with good communication, until they considered the problem had been resolved. All good now. Thank you Ting!
CU
Customer
If you’re wondering whether Ting is…
If you’re wondering whether Ting is worth having, my answer is an absolute yes.
We recently moved into our new home and had no idea there was a serious electrical hazard hiding behind one of our wall outlets. Thankfully, we had a Ting sensor plugged in. It detected a problem and immediately alerted us, requesting that we call them right away.
As it turned out, the outlet was sparking and causing the breaker to trip. Without Ting, we would never have known there was a dangerous electrical issue. It’s frightening to think about what could have happened. We could have lost our home—or worse.
From the moment they contacted us, the Ting team was incredible. They stayed with us every step of the way, even speaking directly with our electrician while he assessed and repaired the faulty outlets. Their professionalism, knowledge, genuine concern, and commitment to our safety gave us tremendous peace of mind during a stressful situation.
We are beyond grateful for Ting and the protection they provide 24/7. This isn’t just a sensor—it’s a company that truly cares about keeping families safe. Thank you, Ting, for helping prevent what could have been a devastating tragedy. We will be recommending your service to everyone we know.
KS
Kim S.
There was a hazard one if my outlets
There was a hazard one if my outlets. I signed up for Ting thru State Farm and am extremely pleased with service. This far exceeded my expectations. I got a text and email on June 29th, 2026, and then a phone call to let me know there was a fire hazard in one of my electrical outlets in my house. Dovran called and took the time to find the hazard; He spent over an hour going thru my electrical panel where we turned off each breaker till we found where the spike was in the room. We had a nightlight in one of our bedrooms. The nightlight was like an old lava lamp. A small one. This nightlight was leaking and we did not know that. If it were not for the Ting device and professional customer service - we could have had a fire in our house. I cannot tell you how please I am with the Ting device and Dovran for helping find the hazard. I spoke to my State Farm agent to let them know about my experience. I highly recommend getting the Ting device. I have told my family and friends. Please look at getting the Ting device it is worth more than gold.
LA
LAB
THANK YOU TING!
I received notice from your Ting organization that arcing was detected on the system monitoring my home through your organization. Pierce called me and we spent a good hour or so checking everything plausible. We finally discovered that it was a lamp on a bedside stand. I took the lamp for assessment and found that the bulb receptacle was “fried“ and was most likely the cause of the arcing that was detected. The lamp was repaired and then retested and found to no longer be causing the arcing. Problem solved! I so truly appreciate your diligence in monitoring my home and I can't thank you enough. This was especially important to me, as my neighbor lost her house to an electrical fire a couple of months ago. It would’ve been devastating for me and my husband if such a thing happened to us. Thank you to all the Ting people who participated in resolving this issue. I might add that I ignored State Farm's free offer for this device, until my neighbor's house burned down. It spurred me on to get this and I am so glad I did. After reading other people's experiences, it made me realize how little we think about that which is "unseen" such as the electrical wires in our homes. A big THANK YOU to the inventor of this product!
DA
David
I was alerted when a representative…
I was alerted when a representative called me to alert me of a potential hazard. I didn't even realize I had a notification on the app. We spoke and tested several switches to determine the potential cause of the hazard. Apparently, there was an electrical arc. It took a couple of weeks, but we started by replacing a light bulb, then a light switch, and finally, a light fixture. During each step, Ting monitored to see if the hazard had been eliminated. When the light fixture was replaced, it took a few days to monitor to confirm that had been the issue. I'm glad I'm using Ting to help catch these types of issues that could have potentially been catastrophic.
WH
Wayne H.
I had an excellent experience with Ting…
I had an excellent experience with Ting and their support team, especially Zackary. Our Ting sensor detected a recurring electrical issue, and Zackary reached out after noticing a potential surge happening on consecutive days at roughly the same time. While on the phone, he patiently walked me through troubleshooting the problem. Together, we tracked it down to a faulty mobile phone charging block and/or charging cable that was causing the issue. I was genuinely impressed that Ting monitors for this type of electrical hazard and proactively contacts customers before it becomes something more serious. It's reassuring to know the system is looking out for potential fire risks that I never would have noticed on my own. Zackary was knowledgeable, patient, and genuinely invested in helping me identify and resolve the problem. Thanks to Ting's technology and Zackary's excellent support, a potential fire hazard was eliminated quickly and easily. I highly recommend Ting for the peace of mind it provides and for the outstanding customer service behind it.
JC
Joan C.
I received a notice that there was a…
I received a notice that there was a potential hazard in my house. It actually surprised me as I had no idea that anything was happening. I called the number and was directed to a person who asked questions, had me send a photo of my electrical box, and eventually discovered that I had a light bulb in my garage arcing. I removed the light bulb and ordered another. Ting kept in contact with me in the days following to verify that there was no more arcing detected and even verified that a new bulb was installed before completing the resolution. I was blown away with the personal interaction and concern over multiple days. Ting was provided by my insurance company - so glad they have offered this.
RP
Rosemarie P.
Ting is awesome
I’m so grateful for having ting and what they have done for me. I recommend everyone to get it, it can save you and your families lives.