TingfireReviews of tingfire.com

I received the free Ting App thru notification from State Farm Insurance as a way to prevent or be alerted to potential fires hazards at our home. It became a habit to look at the App daily. One day, an alert about a potential fire hazard popped up on my phone. An email alert was also sent. I got a little excited and called the number in the alert. I was greeted by a very friendly voice that explained their equipment caught a issue with the power in the house that needed attention and they would walk me thru their investigation to figure it out. Their equipment detected a problem twice a day at about the same time. Since we have two timers for night lights, they led me thru various checks to isolate the lamp, timer and light bulb. It turned out to be a faulty cool lite bulb. It was a little scary thinking a fire could have started but the Ting group of technicians were great to work with and averted a potential disaster. Hats off to Wascar Perez for his great work at the Ting fire team.

My Ting subscription is provided with my State Farm Homeowner’s policy. This weekend all of our power went out suddenly. I received a call from my Ting agent, Tyler. It appeared to be a problem from the outside equipment. I figured out it wasn’t from the breaker box so I called the city utilities department. He came out within 2 hours but said the problem was in the “meter can” which was my responsibility & he couldn’t fix it. Tyler called back & told me Ting would help pay for labor when I hired an electrician. He talked to the city worker to get a technical description of the problem. He also talked to the electrician when he arrived to see what he wanted to do to repair the problem. I was grateful because I understand very little about how all that works & probably could have been mislead! When all was fixed, Tyler paid Ting’s part of the repairs over the phone & I paid the remainder. Everyone I spoke to at Ting (mostly Tyler!) was pleasant, helpful, and efficient- even on a Saturday! Tyler continued to monitor the house for 48 hours & then gave the all clear. I LOVE having Ting services!

We live in a 226 year old historic antique home. When Ting alerted us to a serious fire hazard detection, we called our power company and reported it as an emergency, as per Ting’s instructions. The power company didn’t not respond and so we called the fire Marshall in our town. Three firemen, including the Marshall and a policeman, responded within minutes. The police officer took a detailed report from me, reviewed with the fire Marshall the detailed reports sent by Ting and proceeded to have the local dispatch contact the power company. Within less than 90 minutes, the issue (overgrown vines on the transformer connecting the electricity to our home) was resolved. Ting closely monitored the electricity coming into the house for 48 hours before declaring the situation fully resolved and safe.

Ting saved my home from a fire while I was out of state! I cannot recommend Ting enough. I was in another state when I received a phone call from their team letting me know that my home was a major fire hazard. Not only did they detect the hidden electrical issue, but they were able to pinpoint the exact problem and immediately called an electrician to handle the repairs in a timely manner when I returned home. Everything was resolved quickly, safely, and professionally. Having a Ting in my home gives me absolute peace of mind. If you are on the fence about getting one, don't hesitate—it is worth every penny and truly works when it matters most.

A fire hazard was detected in my electrical system, I was alerted by my Ting system and immediately contacted a Ting representative. They were patient with me as we walked through 2-3 days of troubleshooting, finally nailing the problem down to burned out sump pump. I tried moving the pump to GFCI outlet to test and it immediately tripped it. Long story short I bought a new sump pump, installed it... problem solved. Could this have caused a fire over time, no way of knowing, but quite possible.... Ting was provided to to me by my Insurance company, I decided to take advantage of this perk.... if your insurance company offers Ting... you should too... it just may save your home, and God forbid your family.

Ting was provided by my or through my insurance company. I expected nothing more than an app I could monitor with my phone. I wad absolutely amazed that Ting contacted me of a potential fire hazard. The service was outstanding. The troubleshooting efforts and walk throughs were thorough professional and patient. I did in fact have a serious problem that required an electrician. The extra peace of mind I now have with Ting is exceptional. The entire Ting Team is to be commended. Would HIGHLY recommend.

Ting advised that an outlet or zone had arcing. Great interaction to help identify a potential hazard. Ting team initially did a thorough over the phone checklist test. Then they suggested they have an electrician sent to identify and check further. Electrical company came withing 1 week and resolved the problem. Everybody should have Ting. I was amazed at the monitoring and quick response by Team Ting. Very happy and have more peace of mind in our home.

I was at work no one was home. I got the alert then a call and he stayed on the line with me while I drove home. We quickly found the problem and I feel he saved my home and pets lives. Thank you!