TingfireReviews of tingfire.com

Ting is great ,alerted us to a potential fire. They sent an electrician to check it out ,turned out to be a bad breaker.He was really nice and fixed the problem and Ting took care of it.Now I feel at ease knowing Ting is monitoring our home ,I highly recommend them. A big shout out to customer service, they were fantastic

So I had an incident at my house where a plug overheated and caught fire. Ring did not detect it. So I called them and I have to praise the professionalism and courtesy they showed me. However they claim to give you a $1000 credit towards any repairs. So for this they use a third party contractor to schedule an electrician to come fix/replace your problem. They tell you it could take up to two weeks to schedule this. I waited long enough( four days). I scheduled my own electrician and they were at my house the same day and fixed the issue. What I’m saying is I wonder if the wait time is by design so you will just lose patience and go get it done yourself.

Ting was offered by State Farm with my homeowners policy so I thought, why not. I didn't know much about it but agreed. I had no idea what to expect and didn't think much about it. Then one afternoon an alarm went off on my phone and immediately a Ting Fire Safety Agent called. I was so surprised and honestly scared. They went through the testing process and were able to pinpoint the exact outlet causing the arcing. Wow! They offered assistance with arrangements for an electrician but my husband was capable of changing it out. They stayed in touch with us until it was resolved as this happened at our second home, 7 hours away, that we only go to once a month. Once we changed the outlet they again went through testing with us. What an amazing system and means of protecting our home. THANK YOU TING.

Was sent Ting for monitoring fire. Seemed pretty easy to sign up but couldn't didnt work. Reached out to support and basic resolution reboot my phone, annoying, and unplug device. Device didn't work and support was useless as fiving them detailed error message

Ting notified me of a hazard on the app and I was then called within 10 seconds with a live agent explaining what was happening. Over multiple weeks I was walked through testing and was given an electrician free of charge. Problem was fixed timely and simple.

I had faulty outlets in the kitchen. I received text messages, email & phone calls. Tyler walked me through several procedures to find the exact issue. He was very patient & calming for me. Once the issue was located, he offered to schedule an electrician that Ting would pay up to $1,000 towards the work. I chose to get a friend to do the work. When the work was completed I called in & talked to Luis. Again, he was patient and kind. My whole experience was better than I would have expected. Thank you, again!

The staff at Ting alerted us there was a potential for a fire due to arching in our electrical system. They spent time helping us identify the problem then sent out a very knowledgeable electrician to fix it. State Farm provides their customers the Ting monitor for free and then provides help to avoid a fire.

My entire experience with Ting was positive! A potential fire hazard was detected in my home. After Ting ran several tests, five outlets with adapters were determined to be the issue. I removed all adapters and connected cords directly into the outlets themselves. This resolved all issues. I especially appreciate the fact that each time I called, I was put in touch with a person (not AI) in less than 30 seconds. I spoke with Rebecca and Amy on different occasions. Each was polite, patient, knowledgeable and very professional. I feel very safe since installing a Ting monitor and knowing my home contains no fire hazards.