Paul S.
Ting detecting a potential house fire hazard emergency
The hazard was apparently a damaged neutral line coming to the house. Ting sent an email and a text that there was a hazard and we should contact the electric supplier and tell them that this is an emergency. I called them right away and they were here within a couple of hours. When I told them what Ting said they were skeptical. "We'll look but if we don't find anything, you should probably get an electrician." After doing their testing they found that, indeed, the neutral feed was at fault. They said they've seen worse but there's no doubt that this needs repairing. I asked and they hadn't ever heard of Ting. There's no way that we would have known that there was anything wrong with the feed. Ting found it. Ting's sensitivity was great. I don't know if, in fact, it was an emergency that could have caused a fire. I'll take Ting's word for that. But this wasn't just Ting promoting itself. There was a problem, Ting found it, and it got fixed. I am telling everyone I know about this product and this service.


