Diane S.
I ordered this over two weeks ago and…
I ordered this over two weeks ago and still don’t have it. Poor customer service. I hope the product is worth it. And it wouldn’t take my discount code.
Response from Timbuk2Sep 16, 2026
Thank you for sharing your experience. We’re sorry for the frustration with the timing and your discount code. Our standard orders have a 2–5 business day processing period before shipping, with transit time based on the shipping speed selected at checkout. Please reach out to us at [email protected] with your order details. We’d be happy to look into the delay and discount code and see how we can help!



