Timbuk2Reviews of timbuk2.com

Response from Timbuk2Apr 10, 2026

Thank you so much for your continued support over the past 20 years—it truly means a lot to us! We're glad we could give your gym bag a new life and that you're happy with the quality of the repair. It's also great to hear you've had positive experiences both online and at our Livermore location. We appreciate you taking the time to share this and look forward to helping you again in the future!

Response from Timbuk2Apr 10, 2026

Thank you so much for your continued support! We’re thrilled to hear you’re happy with the quality of your bag and that your experience was easy and convenient. It means a lot that you chose to come back for another one—we truly appreciate it!

Response from Timbuk2Apr 3, 2026

Thank you so much for the kind words and support! We’re thrilled to hear that you’ve had such a great experience with our bags. Delivering quality and design our customers can rely on is what we strive for every day. We truly appreciate you choosing Timbuk2!

Response from Timbuk2Apr 3, 2026

Thanks so much! We love hearing that your messenger bag has become your everyday go-to—even after that short break. Glad you’re enjoying the ability to switch shoulders, too—it really does make a difference. Appreciate the support!

Response from Timbuk2Apr 3, 2026

Hi there—we’re reaching out to follow up on your review. We’re really glad to hear the purchasing process was smooth and that you’re happy with the size of the bag. We’re sorry the strap loosened while you were walking—that’s definitely not the experience we want for you. We’d love to help resolve this. We are reaching out to you for more information and to help find you a positive solution. Thanks again for your feedback—we appreciate you giving us the chance to make this right.

Response from Timbuk2Apr 2, 2026

Thank you so much for your continued support—we love hearing from longtime customers like you! It’s amazing to know your original bag lasted over 20 years—that’s exactly the kind of durability we aim for. And we’re glad you’re enjoying your new one overall. We really appreciate your feedback on the tracking experience and the shoulder pad. We understand how both could be frustrating, and we’ll make sure to pass this along to our team so we can improve clarity and reliability moving forward. Thanks again for choosing Timbuk2 (twice!)—and hopefully this one earns another couple of decades with you, even if your friends have opinions about it

Response from Timbuk2Apr 2, 2026

Thank you so much for your kind words! We're thrilled to hear that your husband loves the bag. It means a lot to us, and we truly appreciate you taking the time to share your experience. Enjoy!

Response from Timbuk2Apr 2, 2026

Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and that you're enjoying the bags. We appreciate your support and look forward to serving you again!