Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Timbuk2 (timbuk2.com) has 419 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sam
Love these bags for bicycling, motorcycling and just everyday usage. I bought a new medium size one. I still have my xl bag from 25+ years ago, a bit worn but still functional.
Response from Timbuk2Oct 13, 2026
Thank you for over 25 years of support! We love hearing that your original bag is still going strong and that our bags continue to be part of your daily rides. Here's to many more miles ahead!
Paul Mark P.
Sophia and team at Repairs were a dream to work with, presenting challenges and find creative solutions that resulted in my having another 30years of love and life with Timbuk2’s incredible product. Thanks a million all … you are great.
Response from Timbuk2Oct 12, 2026
Thanks for sharing your experience! We’re thrilled our repair team could work through the challenges and find a solution to keep your beloved bag in action. We appreciate your continued support!
Anant R.
My order took way too long. I even paid for fast shipping which should be refunded!
Response from Timbuk2Oct 9, 2026
We're sorry to hear about the delay with your order, especially after paying for expedited shipping! We understand your frustration and are reaching out to you directly to look into this and see how we can help.
Shoshana R.
Outstanding products!
Response from Timbuk2Oct 9, 2026
Thank you! We’re so glad you’re loving our products. We hope you enjoy your Timbuk2 gear for many years to come!
CHARLES H.
Efficient communication with the support team. quick turnaround of the repair. Way to stand behind your product Timbuk2!!
Response from Timbuk2Oct 8, 2026
Thanks for sharing your experience! We’re so glad the repair process was smooth and efficient from start to finish. We appreciate your trust in Timbuk2!
Bflo
I was sending my 15 year old messenger bag back to have the liner replaced. Amazing job. It looks like a brand new bag! The cost was low ($25) and the speed (8 days) were both impressive. I also love the company's principal of keeping their old products out of landfill. By that I mean they'd make more money by selling me a new item, but they were willing to repair my ancient bag.
Response from Timbuk2Oct 8, 2026
Thank you for the wonderful feedback and longtime support! We’re thrilled your messenger bag has a new lease on life and that you had such a positive repair experience. Here's to another 15 years!
Mr Charles H.
Quick and friendly response with thorough resolution. Could not have been more helpful!
Response from Timbuk2Oct 8, 2026
We love hearing this! Thank you for your kind words. We’re happy our team could provide a quick response and get everything taken care of for you!
Stephen C.
This is possibly the best lifetime warranty experience I’ve ever had. TimBuk2 stood by their promise to quality and care. They also made it easy. I cannot recommend their products enough for both quality and customer support. I only wish that they would bring back some of their legacy cycling specific catalog.
Response from Timbuk2Oct 6, 2026
Thank you for the wonderful feedback! We’re proud to stand behind our products and are so happy we could make the warranty experience easy. We appreciate the love for our legacy cycling collection too!
