D D.
Great Bag, Great Service
I have really enjoyed my bag. It is good to not have to worry about things falling apart or ripping. I was on the bus recently and I was surprised to notice that my bag had ripped. It was a very simple process to submit a warranty claim. I did it on my phone while still on the bus. The repair was quick and there was clear communication with updates at every step. Very impressed.
Response from Timbuk2Jul 27, 2026
Thank you for sharing your experience! We're thrilled the warranty claim process was quick and easy, and that we could get your bag repaired and back to you with clear communication every step of the way.



