Amy M.
The digital board stopped working on…
The digital board stopped working on our safe. I ordered an external battery from TigerKing that didn’t allow us to open the safe. So I ordered the replacement keys, which do work. But in order to receive a new board, I was told I needed to leave a 5 star review before they will send the new board. I am not going to leave a 5 star review until I had confirmation parts were shipped. SAD THAT A COMPANY HOLDS SERVICES HOSTAGE UNTIL YOU GIVE A 5 STAR THAT SO FAR IS NOT DESERVED!!!!!
Response from TigerkingsafeSep 29, 2025
Hello, We sincerely apologize for the inconvenience. You purchased the safe on Amazon. I have confirmed with Amazon customer service that the replacement key is temporarily out of stock. Please rest assured, once it becomes available, Amazon will promptly arrange shipment to you. We truly appreciate your patience and understanding. Best regards, TigerKing Safe



