michael J.
This company is a 100% scam
This company is a 100% scam. I ordered tickets and they sent the wrong tickets twice. There is no customer service number, just an email. They take sometimes 12 hours to respond. As of right now I am out $160 and since it's only 2 days till the show and will have to pay 2x the price from another site. This was a gift for my daughter's 16th birthday and they have completely ruined a once in a lifetime occasion. Please take heed of all the other 1 star reviews and stay far away from this company
Response from TicketXSep 28, 2026
We sincerely apologize for the wrong tickets being sent and for the stress this caused, especially as a gift for your daughter's birthday. We want to assure you that replacement tickets were sourced and sent to you. We truly hope your daughter was able to enjoy the show.



