TicketXReviews of ticketx.com

There's been no communication other than a demand that I send in my driver's license picture. I paid $3,000 for a set of Eagles tickets in Las Vegas and haven't received any confirmation but I sure did a lot of spam mail asking me to buy more things from them. Your response is incorrect you're not required to check anything I paid the money for the tickets I get the tickets it's as simple as that you have no business whatsoever asking who I am or any other thing other than that I bought tickets from many vendors over the years this is the first time that this has happened. It's unacceptable what if I wanted to sell this tickets on the open market and you don't even give them to me or tell me how to obtain it. I want the tickets or I want my money back I've already asked you for that you've got two options take it or leave it

The ticket was cheaper here than on any other resale site, easy transfer and the seat was actually really great!

Bought tickets for a big time college football game and received the tickets the next day. They had cheaper prices than anyone else. Would highly recommend.

I used ticketx to buy 3 tickets to the Jason Aldean concert and it was awesome! The website is easy to navigate, the checkout process was easy, I even got a coupon to use on my purchase and I received the tickets for the show later on that night. Will definitely be using ticketx for my next concert! Highly recommend!

Best Ticket App out there. I've been able to see twice as many concerts lately because of their amazing deals. Not sure how it's sustainable but get it while it's hot!

First time using TicketX and will not be my last. Best prices and smooth delivery of my FL Gators tickets against Ole Miss.

It was easy to find and purchase the tickets and we had no problem using them (for an NFL game). The only part I would change is the wait time to get the tickets. They did come on time, the day before the event. But using this platform for the first time wondering for weeks if the tickets would actually arrive was anxiety inducing.

Extremely concerning experience with TicketX. We purchased tickets through TicketX for a football game in Alabama and traveled from Florida specifically to attend the game. As of approximately 22 hours before kickoff, we still had not received our tickets. I have repeatedly attempted to resolve this with TicketX. The customer-service phone number I tried does not work, so I have had to rely on messaging. TicketX IS responding to my messages, but they are telling me that the tickets were sent. We now are *9* hours from the event and we still have not received them. There is no ticket-transfer email in my inbox or spam/junk folder, and there are no tickets in my Ticketmaster account. I have asked TicketX to provide proof of the transfer, including the email address the tickets were transferred to and confirmation that the Ticketmaster transfer was actually initiated. This is especially frustrating because we did not simply purchase tickets for a local event. Our family traveled from Florida to Alabama specifically for this game and incurred the expenses associated with that trip. We are now facing the possibility of missing the event despite having paid for tickets. At this point, being told that the tickets were “sent” is not a resolution. I need TicketX to either provide valid, accessible tickets in time to attend the event or issue a full refund. I have retained screenshots and documentation of the purchase, my Ticketmaster account, my email, and my communications with TicketX. I will update this review if TicketX resolves the situation.