theworld W.
They take money out of your account…
They take money out of your account when they're not supposed to. You see a doctor maybe twice a year, yet you still have to pay a minimum of a 100 bucks every month. Um, you don't get your medication when you're supposed to
Response from ThrivelabDec 12, 2024
Our mission is to make hormone health accessible and affordable globally. Your feedback is important to us. It is our goal that patients receive accurate shipments in a timely manner. There are several factors that are in play regarding shipments. Lab completion if needed, payment, RX, pharmacy fulfillment. We will work to identify if this was a failure or if something is missing to have your order filled. Due to privacy settings we are unable to identify you without your name but we want to ensure that your concerns are addressed. Please connect with patient care via your patient portal https://portal.thrivelab.com/ to escalate your experience to our Director of Operations.



