Three Bird NestReviews of threebirdnest.com

Response from Three Bird NestApr 16, 2026

Hi Brenda, Thank you so much for taking the time to share your experience—we’re truly sorry to hear that this order left you feeling disappointed. First, we sincerely apologize for your interaction with our support team. That’s not the experience we want any of our customers to have, and your feedback has been shared internally so we can continue to improve. In regard to shipping, your order was placed on February 5th, shipped on February 6th, and delivered on February 15th. Our standard Economy shipping timeframe includes 4–6 business days for processing and 5–10 business days for delivery, so your order did arrive within that expected window. We understand timing can still be frustrating, especially when you’re preparing for travel. We’re also very sorry to hear that your skirt arrived damaged—that’s never the experience we want for you. We kindly ask that any concerns regarding damaged or defective items be reported within three days of delivery so we can review and resolve them as quickly as possible. Unfortunately, since this was reported outside of that timeframe, we’re unable to move forward under our defective policy. Additionally, items must have their original tags attached and remain unworn and unwashed to be eligible for a replacement. We always recommend inspecting items upon delivery so we can assist right away if anything isn’t quite right. We truly regret the frustration this situation has caused and appreciate you bringing it to our attention. Your feedback is important to us, and we’re grateful you took the time to share it. —Three Bird Nest Team