ThreadlessReviews of threadless.com

Original review: So I got introduced to Threadless due my never ending hunger for tees, and oh boy does Threadless deliver on the design front. You could spend hours just getting lost in all the unique designs, and absolutely ruin your wallet. But this is also where the fun stops. I am a overseas customer (Denmark to be more specific) but being a frequent customer in American online stores, I have only had very good experiences regarding shipping. This was not one of those. I ordered 3 tees on the 24th of June and I have just recieved the package containing the tees today, making it 28 days in transit. Normally I recieve orders from the US within 2 weeks tops, making this order the slowest to date. Quality wise it is as stated in a lot of the other reviews here. The tees are of thin cotton material, the prints feel like they are going to dissapear within the first few washes (which is about the lifespan I would set these tees to anyway) and there are small misprints on each of the 3 shirts I have recieved (outlines that continues, black shadows which has faded into the fabric etc.). I know the procedure of producing quality prints is consuming and prone to mistakes which just adds to the uniqueness of the excellent prints, but given the ordinary price tag (I got these on sale, which I am extremely happy I did), I cannot say that I am a happy customer. I will not be buying from Threadless again. End of original review What has changed? I got contacted by Threadlesses Customer support and was asked about the faults I described in my review. Instead of just riding their customers off, they actually engage and wants to know what caused the bad shopping experience. I shipped a few pictures of the quality issues, and as a thank you, they refunded the whole purchase and! gave me a new tee free of choice from their range. This is something ALOT of other companies can learn from, and I am inclined to reconsider ever buying from Threadless again, albeit the questionable quality of some of their products.

I had been a vocal supporter of Threadless, they have always had unique and interesting designs and are good about working with their artists. However in the last four years the quality of their t-shirts has dropped significantly. I still have t-shirts I wear that I bought from them back in 2012, however the printing method seems to have changed and rather than being printed into the fabric they appear to have been baked on like a cheap transfer. The last two t-shirts I've ordered from them already look years old from the moment I opened the package and will not be worn. While their designs are still second to none I would avoid until they change their manufacturing process.

Title says it all. I received a shirt from Threadless that had a hideous white stripe around the shoulder that they refused to fix, either through a refund or by simply giving me the same shirt with a better print. They offered me a different shirt from their store, but I was really only interested in the one shirt so I'm stuck with a bad shirt and a $45 bill. Risky place to shop!

I can't believe how low the quality of these t-shirts is! I had ordered from this shop previously and the quality was very good. This time, the fabric is very thin, smells funny, seams are unraveling and the t-shirt feels like it's going to fall apart after the first wash. There is even a leftover bit from the original tag that they had ripped off from the t-shirt, before ironing on their own tag! This is absolutely unacceptable. A t-shirt of this quality can be ordered from Chinese websites for less than 5$, including a custom print + shipping. See a photo for comparison, which I posted on their Facebook page, the old, hi-quality t-shirt is the one with the blue bit. Notice the ripped off tag. I am extremely disappointed, don't order from this website if you don't want to spend 20$ on something that is worth less 5$ and will quickly fall apart.

I bought multiple shirts from threadless at least 2-3 years ago and they were tip top quality. I love the shirts I bought and the designs I bought are all still being printed because of their popularity. 2 months ago we go ahead and buy some shirts. The quality was terrible and we complained, their policy is no returns but they will refund or give you another shirt for free. This part of their policy is fantastic. We then ordered two matching shirts, my wife and I. Hers came in the right color tone and mine looked like a dark grey tone had been masked over it. I complained and they checked the art file and sent me another one. It was the same issue! My wife's shirt looks fantastic and mine was so different you could notice it a mile away. Then, they tell me they have to fix the art file and that they couldn't give me that shirt. They offered me another shirt replacement. At this point I have 3 shirts all of which look like bad quality crap even though they are designs I really liked. I'm now waiting the eternity it takes for the replacement to come. We'll see if this one is right. I hope it is because this is getting tiring. 1 star for quality of shirts. 3 stars for them trying to make it right. I'll average it around 2.

Gave them 3 seeing I ordered my wife’s shirts 2 days before Xmas with overnight shipping. Supposedly it takes 4-8 processing which makes sense for their size especially during the holiday. However one of the 4 shirts turned out to be a mens size which I suppose was my fault. The problem I have is the Happiness Guaranteed, underline & bold “Awesome designs are the best. But customer happiness is the super best. In other words, we want to be sure you’re over the moon about your Threadless product, which we custom created and carefully printed especially for you. Because of this, your order is not returnable……..” This here is clearly misleading as most people wouldn’t have read this thoroughly as happiness guaranteed in my mind means something else entirely. I do understand the way this works and that the shirts are printed upon order although from what you all are saying the extra materials wouldn’t be much of a loss anyhow. Either way I decided to email them for a simple exchange. It’s been a week now with no response. I guess I’d understand if they can’t make this happen but I feel it at least deserved a response. Maybe they just want me to be super happy??

I am an overseas purchaser in Australia. I purchased a number of t shirts from threadless. The shirts on the web site looked amazing. However after purchasing and receiving the shirts I have found the ugly truth. T shirt quality is cheapest you can get and sublimation printing technique used is terrible quality. Jagged white sections of the t shirt has been left along seams , edges and under the arm pits where folds in the shirt where left during printing. Disgusting quality. Shirt is so thin, even the logo and washing instructions printed on the inside of the neck are clearly visible from the back.

I'm just posting a copy of the letter I wrote to customer service....I will not be buying from them again. Too bad as I've been buying from them for over 8 years (back when they used American Apparel not this cheap sweatshop junk they have now). I am beyond upset. It's Christmas morning and my autistic son opens his package of his favorite Threadless tees that are one of the only tees he will ware due to texture issues and both of us are shocked to find that instead of all of the shirts being printed in the well known amazing quality blue seamed Threadless shirts, almost all of them were printed on the most nasty feeling cheap, hard, yucky shirt material. I have shirts with identical deigns that I ordered just months ago that are ALL on the blue seam T-shirts. If you hold them side by side the quality of cotton on these horrible new tees is not even worth $ 5. Wal-mart has better quality than what I received today. Needless to say I am BEYOND disappointed and BEYOND upset that without my knowledge I was sent shirts that I would never in my life purchase had I know what I was getting (every tee I ordered has the same exact "Threadless Cotton Tee" under the description while some were printed on the blue seam tees and others on the cheap tees). I have been ordering over $500 of tees from your company every year. That's a good amount of tees. I also bring in lots of customers due to my praise of your quality. If this new base tee is the direction your company is going...I will not be ordering a single shirt in the future. You went from having incredible quality American Apparel tees, to the lightweight incredibly soft and long lasting blue seam tees......to what?? I prided the fact that your company had exceptional products done in exceptional quality. Now you are no better than a $5/shirt "print on demand" internet tee company.. I would like to return these shirts I received today. My son won't even touch them due to his autism. I don't blame him. Side by side comparison with your old tees and these new ones is like comparing Godiva with dollar store no-name chocolate. This is beyond sad. And unfortunately as long as I have been a loyal customer...if this is the way your company is moving...to using substandard materials to cut corners on costs...I will not be ordering again. I know there are MANY MANY others who are in this boat with me right now. My sister said no way she will be placing an after Christmas order when she saw what I received. Me personally I was about to place another $ 300 order for my husband tomorrow...NOT going to happen unless I am 100% sure he will be getting the blue seam shirts. This is a nightmare. So unfortunate. I really thought your company was different. Thank You, I.~