ThreadlessReviews of threadless.com

I made an order from Colombia on 2025, which never arrived. When I contacted support, they gave me credit for ordering again. The same thing happened with the second order, at that point they offered a refund but instead of giving me a refund they again gave me store credit. Theyt basically denied a refund even though they acknowledged the package was lost in transit both times. Do not order from this store if you're in Colombia

If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of dollars on the other platforms. I haven't got a cent on this platform..

I've been ordering from Threadless for over 20 years - this was my worst experience by a wide margin. I placed an order in mid-April and received zero shipping communication for nearly two weeks. When I reached out for an update, I was told the order had already shipped and been delivered - to an address in Eugene, Oregon. I live in Twin Falls, Idaho. Nearly 600 miles off. What followed was a frustrating back-and-forth with support that never actually addressed my questions. I kept receiving the same canned "your order was lost in transit" response, even after I pointed out multiple times that the tracking number they provided was for a delivery to a completely different state. Meanwhile, I received 9 marketing emails from Threadless during the same period I was trying to figure out where my order was. Threadless confirmed they had my correct address on file, so how a package ends up in Oregon is still completely unexplained. The customer service responses felt automated and clearly weren't reading the thread. I love the products and the concept of supporting independent artists. But this experience - a misdelivery to the wrong state, no proactive communication, and support that couldn't engage with a basic question - has shaken my confidence significantly. Leaning toward a refund rather than risking a replacement going the same route.

The extra soft tshirts are not soft anymore. The company is getting to big and cheap. I won't be buying anymore.

I wish I could give these useless incompetent people -10 stars. In what world does it take to 6 weeks to ship a t shirt. But on top of that charge a fortune for shipping. This is an unbelievable scam, don’t trust this company. Run away now.

Absolutely useless customer service who refuses to actually do their job and just send pre-written responses. Will be escalating due to the horrendous customer service I’ve received. Package is lost in transit and says the seller never even shipped it; I have a 2-3 week shipping window in writing and all they’ve said is ‘Well, if it doesn’t arrive on time, wait 3 more weeks!’ Unacceptable and will not be waiting to take action with my bank — filing a chargeback will be easy with the screenshots I have and, again, the 2-3 week shipping window I was promised. So unbelievably disappointing as this was a Christmas gift. No wonder the reviews are so horrible - wish I’d read them before ordering and will tell everyone I know to AVOID! From what I have read the quality is awful too. Such a scam. Genuinely appalled.

Ich war wirklich ein Fan und habe über die Jahre bestimmt 60-100 Shirts bestellt. Während ich immer noch Stücke aus der ersten Bestellung habe waren die letzten drei Bestellungen ehrlich gesagt Müll. Shirts verziehen sich nach wenigen Waschgängen und die Prints blättern ab. Der Kundendienst beschwichtigt und bietet schnell Lösungen, aber die schlussendliche Qualität bleibt unterirdisch. Spart euch Zeit und Geld, die Firma ist verloren.

I have been using threadless for so many years and they WERE a wonderful company. However the most recent order that I got from them, four of the shirts have gigantic decals that are so gross. It's super frustrating that there's no phone number or way to talk to anybody. I went back-and-forth with them on email and it is such a waste of time. First they were like "just pick out other shirts and you can keep those." Which seems nice but I was like "how will I know whether or not the shirts I'm picking or decals?" And they just kept denying that the shirts were made with decals they're saying that all the designs are printed onto the shirt which simply isn't true. Finally they were saying oh if these are decals we're gonna have to do a deep dive with one of our printers because none of these shirts are supposed to be decals. And then they were like oh success we're gonna send you the shirts again. Sigh. They sent them again and they are still decals. it's really a bummer because I loved Threadless for so many years. I'm a grandmother and I've been buying threadless shirts for my grandsons since they were little (they are 18 and 15 now). The designs are adorable. But these most recent shirts are just awful. I even bought a shirt for my younger grandson that I had also bought for my older grandson a few years back. The older purchase was printed on the shirt. it was a Where's Waldo sitting in a cross legged position saying "find yourself." so good! Well the new one is a giant decal and it's really gross. I cannot talk to anyone there they customer service is the worst and I guess writing this is my letting go. I want to still order from threadless but this is just ridiculous. I'm so sad.