Shaun L.
Customer since 2014 a customer no more
I've been buying from Threadless since 2014. Back then the quality was superb and till today they still hold up pretty well. A couple of months ago my wife and I got 10 pieces from a sale and the quality has been completely thrown out the window. The t-shirts feel cheap, thinner, and even before even wearing them, the prints are crumbling into pieces. It's sad because I love their designs but after their last order and spending so much money I'm never going to be a customer again. Dear Threadless please go back to your original manufacturers. The ones made in Chicago were perfect and after 5 years still look good. Even the ones that were made in Nicaragua hold up pretty well. But these current ones from Honduras are just terrible. A catastrophic business decision and whoever made it should be fired. There's nothing the company can do to resolve my current situation because they'd have to change their suppliers just to get me to shop again. All in all, goodbye threadless. You were great. How the mighty have fallen. :'( edit: threadless has reached out to me and given me two t-shirts for free in return in their bella+canvas extra soft tee and it's great! i'm still worried the prints might fall out though and to be honest, this should be the minimum quality provided for the price they're charging. i just might return as a customer... great service though. much respect.
Response from ThreadlessAug 13, 2019
Hi Shaun, thanks for the feedback and I'm sorry to hear your order experience was not a great one. Could you email us at [email protected] with your order number and some details of the shirt issues? Over the past few years, we've introduced some new styles, like the Triblend, Extra Soft tee, and Premium tees. From your feedback, I think any of those styles may be a great fit for you. We'd be happy to get you a replacement order in a different style to see if you like the fit and feel better. We appreciate you sharing your feedback, and thank you for being a long time customer.



