Dr. James P.
Good cigars
Good cigars, reasonable price, not too strong.
Thompsoncigar.com has a wide variety of premium cigars online. Shop 90+ rated cigars to affordable cigarillos. Read reviews and discover deals and shipping offers on your favorite brands, humidors and accessories.
Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing822 approved reviews, newest moderated first
Dr. James P.
Good cigars, reasonable price, not too strong.
David
I never recieved my order. No note from ups. No refund mail from you. What happened?
Response from Thompson Cigar CompanyAug 18, 2026
We're sorry to hear about this experience, but our records show that you've contacted us and received assistance already. We hope all your concerns were addressed by the representative that was assisting you. If you have any additional questions or concerns, please let us know. We're happy to help!
John
I like all the specials with all the different kinds of cigars. That makes it helpful for people like me to try new things that I couldn't get unless I bought a whole box. The only bad thing about this is the shipping time. A little long.
Leo D.
I canceled a subscription that was mistakenly started The merchandise,cigars, we’re still sent and another was scheduled to be sent I spoke with the ordering dept a few days later they told me thecsuscription was canceled and I’d recieve an email with a return label from UPS. Thstwas two weeks ago. I called again and asked that te He subscription be stopped , I recieved another email that it would butstill no return label to return shipment Please resolve this matter, I want to return the package that was sent after the cancelation but not getting a response
Response from Thompson Cigar CompanyAug 18, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
STEVE H.
Knowledgeable and efficient
William
GRETA FOLKS, SERVICE AND CIGARS !!
Bobby
Price of your product is better than most. I did read an article that stated that your company is in the top 10 worst places to purchase Cigars,is there any truth to the article?
Jesse
I only get upset when I get cigars pkgs and there dried out or hard not soft like ones in past