Allen
The last order I received was soft
The last order I received was soft, as if they were too moist
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Allen
The last order I received was soft, as if they were too moist
JD
Great quality, good price, no hassle
customer
Great service and price, also all ways shipping is on time, just love this company!!!!
Timothy
fast regular delivery and good taste
Brian D.
Found what I was looking for. Easy to order. Received before estimated delivery time.
Lance
I did not like waiting and not receiving a box of My Fathers Cigars! This happened twice, and although I was updated every thirty days, my cigars never got restocked.
Douglas
CIgars arrive on time, fresh, and packed right.
Doug
the cigars were terrible. Alek Bradley Gold Crown. They were not rolled tight, they ran, they wouldn't stay lit, and no draw. Tobacco parts in my mouth. Terrible cigars I request a credit for these cigars. I have been a long term customer and I feel like I should get a credit for the $85. Please respond to my request. thank you Doug Comeaux
Response from Thompson Cigar CompanyAug 24, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.