ThinkGeekReviews of thinkgeek.com

I have nothing bad to say about Thinkgeek. Im a huge nerd, so I would buy everything if I could! I live in Sweden and I got my stuff on time.

Ordered and recieved item not as described.would not pay to have it shipped back plus im out the money I paid for shipping to me. False advertising.

I bought some gifts for the holidays, and oh my lord... (1) It never came and (2) I called and emailed so many times and the wait time was literally more than an hour!! I called multiple times and no answer. Shady. So I just called my credit card company to reverse it and apparently they said that company is on their watchlist for fraud.

Great webiste; great assistance! I admit; i was skeptical at first due to all the bad reviews i've seen Having had gone through a purchase that went swimmingly well (except for a cracked sword which is being replaced free of charge), I can honestly say i would recommend and send again. Love ThinkGeek! They had great customer service, and great prices. 10/10 would use.

I can't really complain about anything, other than the high price for international shipping, but besides that a very good site whit a lot of cool stuff.

I've order from Thinkgeek before and had no problems, but I must say, I echo what the other reviewers have said. Christmas is busy time; I understand. However, waiting for four hours on the phone (on two separate days) and not responding to emails is not acceptable. I mean, come on, you know it is going to be busy, pull yourself together! I still haven't gotten a response about my order and it has been over two to three months. I decided to just forget it, but I would not recommend people buy from them.

"If I can I will give 0 star. I ordered just 1 item from the company with 3 day shipping which spend almost 3 days to wrap ?! And I still didn't got it. Because they let me used a "Po Box" when I ordered, and obviously it shipped by UPS... Yup, I was wrong, I should double check when I shopping, the "tech & geek "website, can't tell I typed in a "Po Box" that UPS not delivery in. So for changing address, UPS claimed only the sender can changes, but guess what! ThinkGeek refused, because it's not a right "procedure"?! And the contacting result is I typed in wrong address? they can do nothing. WTF I even have to pay for delivery fee WTF!!!!!!!!!!!!!! "

I ordered a small gift on December 3rd. Three weeks later I email them for a shipping update. Three days go by, and I never receive a response back. I call them, and had to wait on the phone for over 2 and a half hours. The rep tells me that it was never given to UPS. He is going to replace it, but at first wanted to only send it standard shipping. This is a Christmas gift, and eventually he agrees to expedited shipping. Two days go by and it still has not reached UPS. I use the online chat and waited over an hour. After waiting the second time, the rep could not care less and basically tells me that it will get here when it gets here. Nothing was done to assure me that it was given to UPS this time. She completely blew me off. This was the worst shopping experience and I will not order with them again. Do yourself a favor and use Amazon instead.