Kathleen B.
The Extance insoles are great!
The Extance insoles for plantar fasciitis are great! Very comfortable!

XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kathleen B.
The Extance insoles for plantar fasciitis are great! Very comfortable!
Steve
A great product at a fair price. Yet the experience I had today on the website, buying my fourth pair of insoles was odd. After I paid for my order and was thanked, the website served me a video with a message like, "Wait, you order might not be completed unless you watch this." I thought, "Really?" I was in a hurry-- had only ordered a new pair of insoles because I noticed, on my way out the door to go shopping, that my old ones needed replacing-- but thought, "OK." What began was a lecture on the use of the product-- and there was no fast-forward or even an "x" button. I simply left the site after the lecturer had a line like, "And the second thing I want to tell you..." Of course, my email revealed the sale had gone through, but WOW: dumb consumer interface and really bad marketing writing. Love the insoles, though...!
Response from XSTANCESep 10, 2024
Hi there, Thank you for your feedback and for your continued support of our XSTANCE insoles. We're glad to hear that you love them! On the other hand, we apologize for the inconvenience you experienced with the video during checkout. We understand how frustrating this must have been, especially when you were in a rush. Your experience matters to us and we want to ensure our checkout process is as smooth as possible. We’ve taken note of your feedback regarding the video and user interface. If you have more details to share about the technical issue you encountered, please reach out to us at [email protected]. We’d be grateful for any additional information as it will help us better understand the issue and work with our technical team to address it. Thank you again for bringing this to our attention. If there's anything else we can assist you with, don’t hesitate to let us know.
Jon M.
I was very skeptical about buying your product but After a day and a half of wearing the insert, my feet stop hurting. I am standing on concrete 8 hours a day, 5 days a week. What a super relief! Thank you! I just ordered three more pair
Staci Z.
Great product! Very happy with how my feet feel after just a couple of days wearing these inserts.
Helen P.
I think this is a scam! How come all the reviews I’ve read are from people in the US? all but one of the reviews were made within August 2024 with just one being made in July 2024? I don’t believe this is a real company and I don’t believe that the reviews are real and for that reason I’m out and will look elsewhere for my pain relief!
Response from XSTANCESep 10, 2024
Hi there, Thank you for sharing your concerns and we understand how important it is to trust the companies you choose. Our reviews are definitely from real customers, and while a majority may come from the US, we have clients from around the world. The timing of reviews can also vary and we strive to ensure all feedback is genuine and reflective of our customer experiences. For more insights, you can also check our Facebook community or visit our website to see additional reviews and feedback from a diverse range of customers. If you have any specific questions or need more information about our company or products, please feel free to reach out.
customer
I work ten hours or more on my feet every day I work. I have tried other insoles or other measures to alleviate my foot pain. All worked for a short period of time. The first day I wore my Xstance insoles for a full shift and was actually able to walk pain free even after taking off my shoes. These are the real deal.
Daniel
Very fast shipping and an easy transaction. Great communication and they work! They are making my feet feel better and I am walking normal again. No more painful limp! I’ve already recommended them to several friends!
Andres Z.
Immediately made an impact on the pressure on my feet I will be buying more pairs soon