The Whiz CellsReviews of thewhizcells.com

Customer service was great. Some issues outside of Whiz Cells, but they stuck with me as we figured these out. They were helpful and quick to respond. Will use again.

The whiz cells is a extremely generous company that that buys old cell phones that beats everyone's offers and I will do business with again in the future everyone should consider them on selling old phone's and always there to help you in a timely manner thank you whiz cells Mark genanatti

Great experience for me

Smooth fast transaction. Third time using these guys. Thanks!

⭐⭐⭐⭐⭐ I recently sold my old cell phone through The Whiz Cells and had a fantastic experience from start to finish. Entering the details for my device was easy to input and walk through, and the entire process was hassle-free — it didn't cost me anything to ship my device to them, and there was no pressure to accept the offer or not. The shipping, communication, and receiving the evaluation details were all significantly faster than I expected. I also received a fair and competitive value for my device that matched or beat what other companies offering the same service were quoting. There was no need to shop around going from store to store hunting for the best price. Providing the details online and mailing it in for free was easy enough to do without much effort at all. The one area I'd love to see improved is the device condition grading process. A more detailed checklist of specific conditions would go a long way — for example, distinguishing between minor surface scratches and deeper ones, noting whether the device powers on, whether there are dead pixels on the screen, and other relevant details. I'd also love the ability to submit photos of all sides of the device ahead of mailing it in to receive a preliminary evaluation. This would not only help sellers set accurate expectations upfront, but could also improve efficiency and reduce costs for the company by avoiding shipping expenses for customers who ultimately decide not to sell. Before using the service, I did take the time to read through reviews from previous customers. Some of those reviews reflected what I'd consider unrealistic expectations about the value of their devices. To their credit, The Whiz Cells backed up their offers with photos clearly showing the poor condition of those devices — conditions that many other companies would likely not even accept in the first place. A small offer is better than nothing at all, and the fact that the company provided picture proof to support their evaluation speaks to their transparency and integrity. Honestly, when you look at those photos, it becomes clear that some customers simply aren't being realistic. If those same people were on the buying side and someone offered them a device in that condition, they wouldn't want it — or they'd only pay a fraction of what they expected to receive. Those customers would benefit from stepping into the company's shoes and getting a dose of reality about what their device is actually worth in that state. Overall, a smooth and refreshingly simple experience. I'd recommend The Whiz Cells to anyone looking to sell their old phone without the hassle.

It was the old bait and switch….they gave me a quote and once they got the phone, they lowered it by $40

Easy, fair, honest, fast! Sell with confidence!

The process was fast, easy, and hassle-free. The price was lower than quoted, and I realize I wasn't as critical of the condition due to self-bias. I was very pleased with the small price reduction. They paid out in under 24 hours after inspection. I definitely would sell to again