#TheWarmingStoreReviews of thewarmingstore.com

First you have to pay 10$ for a label to exchange a size. They refused to waive this fee. Second no one responds to your emails. Then they didn't want to honor the sale price, ON AN EXCAHNGE. I WILL NEVER PURCHASE from this company again. When you pay 180$ for a pair of slippers you should be able to exchange them for free. Not to mention I was told that that my new order will not ship until 7-10 business days. Never again with this company. Unfortunately, Just go buy them from somewhere else! I wish I would have!

The warming store is a joke bought a pair of remote control heated socks. They came in and were dirty an the remote control didn't work. Communicated with them for a week trying to get a return RA# all I got was jerked around

I paid $65 expedited shipping and it’s three weeks and have still not received the batteries for my heated ski gloves. I demanded my refund for the shipping and they refused. They have an F rating on BBB. Many other customers seem to have had the same problem. I don’t trust them at all.

I previously submitted a bad review of this company, but am editing it because the company finally did the right thing.

Placed order on 12/13/22. Paid for expediting shipment, 3 to 5 days. Called and emailed to check status, no reply or call back like they say they will. Called on 12/19/22, spoke to customer service. They stated, "sorry our system didn't let you know they item was backordered, they won't have it in their warehouse until 12/31/22". Please do yourself favor and DO NOT ORDER FROM THE WARMING STORE!

Great experience - bought an item on sale plus found a coupon - and ordered and the warming store had it up and delivered in no time flat - one of the quicker experiences and good deals I have had in a month or so - would spend money with this store again if there was something I needed that they were selling.

I had NO issues with my first purchase from thewarmingstore and will order from again. My order was correct and shipped VERY FAST !!

Truly awful experience. Still haven’t received the product. It won’t arrive in time for Christmas and the customer service has been nonexistent