Brad K.
Small damage …
I love the heater and everything that came with it but the heat shield and the top heat shield were both damaged a little, but nobody will ever see it so I used it anyway, but the heater works great!
Response from The Sauna HeaterSep 22, 2024
Hey Brad! Thank you for the compliments, appreciate it ❤️ sorry to hear the heat shield for the top of the HUUM Drop was damaged, we were not aware of that. We always replace damaged parts since shipping is fully insured, but if no one sees it and it's a minor scratch not affecting functionality, we're happy that you got it up and running with no problems🔥