Taude S.
Easy to follow instructions and…
Easy to follow instructions and assembly steps. So stoked to start my sauna experience.

Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Taude S.
Easy to follow instructions and assembly steps. So stoked to start my sauna experience.
Jeffrey M.
Fabulous information videos. Amazing ordering process. Quick shipping!
Paul
Anton was very helpful. Felt like I was talking with someone I know as I watched is videos a number of times. Anton was able to get my quote within an hour and the quote included everything we discussed.
T. H.
Cristian made ordering the chimney system for my new Harvia stove seem less. The order arrived very good condition and was obviously packaged very well. Will continue to order from them for all my sauna building needs!
William L.
Prompt delivery, no extra charges product looks great no damage.
Eldon S.
Fantastic Friendly customer support
Mark C.
Very professional, everything arrived on one big pallet very tidy and well packaged. I had some questions and queries so I emailed asking to speak with someone, the very next day, less than 12 hours after I sent the email I had someone call me, he couldn’t have been more helpful. All round 10/10
Detlef B.
Absolutely GREAT! I’ve been given nothing but consistent exceptional customer service, From both the sales team and technical support. You’re in good hands with this team.
Response from The Sauna HeaterJan 25, 2026
Hey Detlef! Thanks a lot for sharing your experience. Could you please email us at [email protected] with information on what we can improve? We're always looking for ways to serve our customers better, so that would be super appreciated. Sincerely, Veeti Founder @The Sauna Heater