therugdecor.comReviews of therugdecor.com

I loved the flexibility you offered in sizing, design and color. We ended up ordering a custom rug and are very happy with the result. We will definitely be back.

I bought a rug, the order was cancelled with no communication from the company for the reasons, I think it was because the price was wrong. I emailed to ask what happened and no response. I loved the rug, but am having mixed feelings buying again from a company with such poor customer service

When I ordered the rug, I didn’t realize it would take as long as it did to receive it. Also, no follow-up email giving me an expected period of delivery. I felt the rug I received did not match the color of the picture shown on the website. The rug itself was of very good quality.

As described and shipped quickly

This is my second purchase from Rug Decor, and I’d gladly purchase more. Customer service promptly responds to questions and the quality is fabulous for the price point.

The rug took a little longer than was estimated, but I reached out to them, and they quickly responded and kept me up to date on the progress. They also refunded me a little for the inconvenience. When the rug finally arrived, it was even more beautiful than the pictures. I was very pleased with the rug and would definitely order from them again.

I had an issue with a rug I ordered so I emailed the company. I received a response the very next day and an offer to correct the issue by sending out a new rug. I received the new rug promptly! I would highly recommend this company for the quality and beauty of the rugs but mainly for the EXCELLENT customer service they offer!

I love our new rug from Rug Decor. The colors match the colors on the website which I was concerned about. The communication through email was great. My only complaint was that the phone number had been discontinued! But Deepak got back to me right away with all of my emails. The shipment was quick. I’m very impressed.