therugdecor.comReviews of therugdecor.com

Rug is beautiful. Shipping took longer than expected. Rug was packaged well and beautiful quality.

I received a high-quality, gorgeous rug at a reasonable price - right on time. The color and pattern were not exactly as pictured. However, I am happy and would recommend The Rug Decor.

So far so good but I’m still waiting for my rug. Will review after I get it.

Great experience . Only complaint is I wish the delivery was quicker

Honored my discount code, shipping time and packaging excellent. Dimensions of custom rug perfect. Pattern beautiful. Only 4 stars because colors were much richer on the website than what we received.

The rug took a little longer than was estimated, but I reached out to them, and they quickly responded and kept me up to date on the progress. They also refunded me a little for the inconvenience. When the rug finally arrived, it was even more beautiful than the pictures. I was very pleased with the rug and would definitely order from them again.

I love our new rug from Rug Decor. The colors match the colors on the website which I was concerned about. The communication through email was great. My only complaint was that the phone number had been discontinued! But Deepak got back to me right away with all of my emails. The shipment was quick. I’m very impressed.

We used this company because it had the best designs for dark green rugs, which are somewhat hard to find. I searched about 15 sites and hundreds of green rugs before selecting one. Yes, I'm picky. Sixty-five days after I placed our order, the rug arrived very well protected and packed. When we placed it in the foyer, we were delighted! Gorgeous! Thick under foot, correctly sized, such beautiful colors, lovely design! Although the rug itself receives 5 stars, the service from the company receives 4 because they did not answer my early email inquiring about their return policy and did not initiate communication about the rug being late. My early question had been, "How could we return something within 30 days when the product would be delivered within 30-60 days?" I think this policy could be better explained on their website. From the customers' point of view, they often feel uneasy about a company that seems shady on returns. In the end, though, we could not be more pleased with our rug from the rug decor.