The Return CompanyReviews of thereturncompany.com

The customer service

The moving company delivered the wrong chair during a scheduled delivery where I had to take time off from work to receive. They only text no phone calls. Would never use them again!

It felt like I was taking a risk ordering with this company since it seemed too good to be true, but I couldn’t be more pleased with the outcome. I love my new stools. I got such a great deal on them, and they came out of the box in “like new” condition. I had been waiting for this upholstery/stain combo to come back in stock for months on the original website and had just about given up on these stools, so when I found 3 of them, local to me, for a third of the price, I knew I had to take the chance, and I’m so glad I did. Delivery went smoothly and there was good communication! One of the stools had a little scratch and maybe that’s why it was originally returned, but I was able to fill it in with a furniture marker/wax crayon and you can’t even tell. All of the stools wobbled, but after putting felt feet on them and doing the loosen/tighten adjustment, they’re solid. I was more than happy to put in an hour of work to make these chairs perfect.

Hi, I’m trying to get in contact and no one is answering your google line. Is there any way I can pick up your item instead?? I’ve been looking to purchase something for weeks now. Thank you!!!

The process of ordering, checking in at arrival and picking up the merchandise couldn't be more simple. Highly recommend purchasing products from here. The protective covering over the furniture was way more than I was expecting. Will purchase from here in the future.

Got a great sectional at a great price ! It came in like new condition as described , communication from their third party warehouse is slow but did finally work out.

I'm extremely happy with my purchase. The items were delivered within the promised time, and the condition was impeccable. The discounts I received were really unbeatable. I would definitely buy again from them.

Item was as described, delivery came less than 10days after placing order, delivery guys were super helpful only downside would be for them to have an actual phone number where you can talk to a person.