Greg
Great couch and purchase!
My purchase from the return company was great! Delivery was quick and assembly was taken care of by the team who brought us the couch. Photos were very detailed.

The Return Company is an online marketplace where you will find incredible offers from some of the best furniture brands (Up to 70% OFF) on recently returned open-box furniture in all major cities across the United States. Enjoy fast and free delivery in your city.By shopping locally, you help reduce CO2 emissions by up to 95%. For us, it's all about providing exceptional customer care, sharing beautiful designs, and promoting a more sustainable planet.Find a new favorite piece or refresh your entire home with a makeover!
The Return Company (thereturncompany.com) has 69 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Greg
My purchase from the return company was great! Delivery was quick and assembly was taken care of by the team who brought us the couch. Photos were very detailed.
Susan D.
I ordered seven Open Box chairs from The Return Company. I had a lot of concerns since I was nervous about purchasing returned items. I was able to reach Marcela by text. She was terrific as she guided me through my purchase and patiently answered my many questions. The chairs arrived in a week and a half. Two had minor flaws, one had a few spots, and the other had a wrinkle in the leather. Five were brand new chairs neatly wrapped in unopened boxes. The chairs are gorgeous, and I saved a fortune. The delivery company was excellent. I am so pleased that I found this company, and I will definitely be a repeat customer!
Response from The Return CompanyDec 20, 2022
Thank you very much Susan! We are so glad everything went smooth and you’re happy! Making clients happy is our main priority as a new company with such a specific business model! We were very happy to respond everything and hope to serve you again. Happy Holidays!
Heather
Excellent experience! I ordered 3 barstools and will order more items now in future and have recommended to friends. Fast and effective customer service and communication about the delivery, item arrived in a week (with my consent and agreed-upon delivery date) instead of the projected 3 weeks, delivery went off without a hitch and item was in perfect condition and arrived exactly as described. The best-working furniture shopping and delivery I have encountered since moving from NYC to South Florida. A++!!
Jennifer B.
Terrible shipping time, and the furniture are in the same city. Furnitures from other states delivered already and its being 2 weeks.
Response from The Return CompanyDec 13, 2022
Dear Jennifer, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our standard delivery time as stated and confirmed when you place an order is between 12-15 business days. We are transparent on this information and we don’t offer next-day or 2-day delivery Your feedback was received on day 8th and your delivery appointment is already in progress well within our standard delivery time. We have already reached out to you directly to clarify any further concerns and waiting to deliver your items.
ryan G.
What an amazing find!!! The desk is incredible and the price is unbeatable. 100% recommend. Great customer service and looking forward to my next purchase
Response from The Return CompanyDec 4, 2022
Thank you very much! We really appreciate your trust and feedback and hope you enjoy your new desk!