The Return CompanyReviews of thereturncompany.com

My experience was great! They had the chairs I wanted at half the price and they were able deliver them out of street. The items were packed well and in the original boxes. I love them!

Great price and the furniture was in great condition! Pickup wasn't the timeliest and a little confusing but overall good experience.

Great experience with Customer Service

Great customer service and I love my furniture!

I normally don't write reviews, but I had the best experience with The Return Company! I was eyeing a bed at Rove Concepts for quite some time, but it was very expensive. When I saw the open box price at TRC, it seemed too good to be true, but I went for it and am thrilled! I spent $75 to pick it up at a storage unit and it was so easy and the people who helped us couldn't have been nicer. The bed was wrapped up in 3 boxes and in perfect condition, it was as if it was never even opened to begin with. It was super easy to put together and it is a very high end bed. My husband and I are super happy customers!!!

Our couch came with a dead rats!

Couch was exactly as described and arrived much sooner than what was estimated. The delivery was quick and those guys were great at communication and arrived on time. We love The Return Company's mission and will buy from them again.

We tried to use The Return Company twice, and twice they failed to deliver our items. We wanted to give them a second chance after the first mishap because they claimed the first item was missing due to "inventory issues", so we tried to buy a rug. Just like the first time, on the day of the delivery, they decide to notify us that the item was never available in the first place. One suggestion I would make is that if the item was missing inventory, that they should notify the customer ASAP, not until the order is processed and the customer is expecting the item. Very disappointing, can't say I recommend at all.