JOY TEITELBAUM, L.
I love this user friendly website for billing and electronic note keeping
I resisted paying $60/month and moreover, had a hard time getting therapy notes to be compatible with my Macbook Air. Apple couldn't help me figure out why the program wouldn't launch. Finally I called therapy notes and they helped me within minutes. Once I jumped in, it was so easy that I will never go back or try anything else. I'm 60 years old and needed a fair amount of help at first from their EDI dept. The customer service is excellent and most importantly, you don't get someone's voicemail. If you have to wait at all, it is less than a minute to talk to a real live person who solves your problem in a minute or two. I was spending 5 hours every other Sunday billing BC/BS electronically w/ their free billing software/clearinghouse , which is a nightmare, and I had to paper bill for Medicare and that was 10x worse. Now I spend my Sundays with family/friends. What a joy. It is worth every penny to use therapy notes.




