Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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TheraPet has been a GameChanger for my Scaredy Cat Asher! He used to hide, isolate himself, be scared of any noise, unsociable, bite, not be affectionate or snuggly at all. & with-in 5 days of plugging in tge TheraPet Diffusers its like we had a whole NEW CAT! He is playful & snuggly and calm and just definitely a MUCH (((HAPPIER))) Cat! Thanks TheraPerMD!!!!
RM
RUTH M.
After cancelation they sent another shipment. Then said I could return it after delivery. After delivery I have to pay for return shipment or accept a 45% refund. Terrible customer service!
Shipped after cancelation of subscription.
Response from TherapetMDJul 5, 2026
Hello Ruth,
Thank you for taking the time to share your experience. I'm truly sorry to hear about the frustration you've gone through. I completely understand how upsetting it must have been to receive another shipment after requesting to cancel your subscription, and I sincerely apologize for the inconvenience and disappointment this has caused.
I want you to know that I've personally reviewed your email and have already sent you a response. When you have a moment, could you please check your inbox (and your spam or junk folder, just in case)?
Please be assured that I will personally look into your case and do everything I can to resolve this as quickly as possible. Your satisfaction is important to us, and I'd really appreciate the opportunity to work with you to find the best resolution.
Thank you for giving us the chance to make this right. I look forward to hearing from you soon.
Kind regards,
John of TherapetMD
DM
Donna M J.
This product really works
This product really works, I would recommend this product to anyone who been experiencing problems with their dog potty training it really helps them. IT helps with anxiety issues as well. I see a actual difference in my entire household it keeps everyone in the house calm...lol ..great product.I highly recommend this to everyone.
PM
Patty Mullan W.
My first order worked so well. Within 1-2 days after plugging them in there were no accidents in the house for at least 6 months. It’s time for more.
My first order worked so well. Once I was out of the
TC
Teresa C.
These diffusers are so GREAT
These diffusers are so GREAT! They work for both of our cats and the peeing is in the litter box and not on the furniture! Thank you!!
JW
June W.
I am trying to order just the duck as I…
I am trying to order just the duck as I have the oil. I can't get in touch with anyone and they will not call me back. I'm really furious. Why can't you just order the duck??!
Response from TherapetMDJul 4, 2026
Hello June,
Thank you for taking the time to share your feedback. I'm truly sorry for the frustration you've experienced trying to reach us and place your order. I completely understand how upsetting it is when something that should be simple becomes difficult, and I sincerely apologize for the inconvenience.
I have reviewed your email and have already sent you a response. When you have a chance, could you please check your inbox (and your spam or junk folder, just in case)?
I'm committed to doing my very best to resolve this for you. Let's work together to find the best solution, and I'll personally assist you every step of the way until we get this sorted out.
Thank you for giving us the opportunity to make things right. I look forward to hearing from you soon.
Kind regards,
John of TherapetMD
GB
gina B.
I received someone else's package
I received someone else's package. I have called them SEVERAL times and forced to leave messages. When you call their number it always says their busy with other callers. I have emailed them multiple times, no response. At this point all I want is my money back. I would not recommend buying anything from them.
Response from TherapetMDJul 3, 2026
Hello Gina,
Thank you for taking the time to share your experience. I'm truly sorry to hear that you received the wrong package and that you've had such a difficult time trying to reach us. I completely understand how frustrating and disappointing this must have been, and I sincerely apologize for the inconvenience.
I was able to locate your email in our system and have already sent you a response. When you have a moment, could you please check your inbox (and your spam or junk folder, just in case)?
Please know that I'm personally handling your case and will do my very best to resolve this for you as quickly as possible. We'll work together to make this right, and I'll be here to assist you every step of the way until we reach a satisfactory resolution.
Thank you for giving us the opportunity to help. I look forward to hearing from you soon.
Kind regards,
John of TherapetMD
MG
Mandy G.
Mother of six Cats !
I have six cats and while they do get on well with each other, multi cat households are always prone to occasional times of tension between the residents.
I have only one Siamese cat left in my group now and it's really been causing problems, to the point where I was even considering if I ought to try and rehome him.
He was being bullied by two of the other cats, and was spraying and peeing everywhere.
I'd tried all of the other recommend plugging but they made not difference.
I kept seeing Therapet advertised on FB, but I wasn't sure if it was just another scam, or another one than wouldn't work. I ordered it in the end late one night out of desperation, having just washed my walls again !
It arrived looking no different from any of the other plug ins I'd used.
I have to add, we had just had to move the cats and it meant they had to be all shut in one room together at night, so I was really dreading this new situation as shutting the six of them together was a recipe for disaster.
Plug in put in and switched on, it gave a blue glow , which was nice but could be turned off if it disturbed you.
I fed the cats in the room, so they all came in, then I closed the door and went into our bedroom next door, waiting for the fireworks to start !
We heard nothing. Not a peep, not a yowl, meow, or anything until I went in to let them out in the morning.
They were just happy and chilled out, not annoyed with each other. Nobody had picked on the Siamese, he hadn't sprayed on the walls.
It happened the next night, and the next and the next......
They are so much happier as a group with this in their lives. I've just stocked up on some more refills.
All I would say is if you are thinking about it, then why not try it. Your pets and your sanity is worth it, and if it works for your pet anywhere near as good as its worked for mine, it will definitely be money well spent.