TherapetMDReviews of therapetmd.com

I ordered this product and was excited to try it out when it arrived. I ordered 2. But when I tried them out, neither one would power on/work. I have tried to get a hold of this company, to no avail. No address or phone number is shown to return these 2 defects back. I was given 30 days, and they won't even replied directly to my email. Got your message via TrustpilotHello Stephanie, we apologize if you are feeling frustrated with our services. We have reviewed your email correspondence with us and it appears that we have been responding to your requests. However, we did not receive any coordination from you regarding the issue you have raised. Please note that we have a Refund Policy in place, which was provided to you when we received your initial email. As we have not received any response from you, we assumed that the issue has been resolved and closed the ticket. If you are still within the warranty period, our customer support team can definitely assist you in resolving the issue. Please do not hesitate to reach out to us again at your convenience. Thank you for your understanding. From Me: Strange, I never got any reply from you. Not from the 3 times I sent texts via your website. I finally went to Paypal and have seen a reply from you thru them. Neither in these two (2) replies, via Paypal, have you sent me a address to return these two defect items back to you. You gave me 30 days to deal with this, and it is almost up and no way to send these back to your company. It seems like you are doing this to keep from refunding my money. How about sending me a address to send these back to you. L. Grant

My cat is settled and happy and less anxious since using therapet. We will continue to use therapet as it's a small price to pay for the positive mental health and happiness of our cat.

I didn't receive my order and have had no response to either of the emails I have sent requesting support with this. When viewing the shipping policy, there's no information about who the courier is and the tracking information is also lacking information about this and where the 'destination airport' is.

I've been using this for 2 months and am ordering refills so I don't run out! My two cats were constantly tormenting each other and hissing - I thought I was going to go crazy because they would wake me up several times during the night in addition to the daily disagreements. I was skeptical but desperate, so I bought it and I love it!! My home is not a battlefield any longer.

We have been through 2 years of cat mom hell. Fights and peeing everywhere. We’ve lost furniture, bedding, curtains. We have no idea why it started and have tried everything. I was ready to “rehome,” but I know what that really means. TheraPet diffusers literally saved my cats’ lives and my sanity.

Love the product and the choices available on the site. Therapet diffusers work great and have made my cat more relaxed, enjoyable and playful. Thank you!

Doing very well the Advanced Cat Calming Diffuser kit does work my cats sleep right next to it..

My longtime vet recommended not to use this, especially around humans. I want a refund! I am on social media and will post my vets comment on this product.