TherapetMDYour feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Leslie
It works, my cat tends to bite and hit and this has greatly decreased.
Response from TherapetMDNov 12, 2024
Hi Leslie, Thank you for sharing your experience! It’s fantastic to hear that this product has helped reduce your cat’s biting and hitting. We're so glad it’s making a positive difference and helping to bring more calm to your home! Best Regards, Dawtie of TheraPetMD
Sandra Estrada P.
I have a very anxious poodle that pees and poops in her crate every night. We’ve gotten her smaller crates to have her avoid doing so. Nothing works. She not only pees in her crate but in the house. We’ve had this item in our house for 1 week and we’ve not had 1 accident with her! I’m truly impressed!!!! Thank you guys. This product is truly doing what it’s meant to do.
Response from TherapetMDNov 12, 2024
Hi Sandra, We’re so glad to hear that our product has helped your poodle feel more at ease! It sounds like you’ve tried many solutions to help with her anxiety, and it’s wonderful to know that you’ve now had a full week without any accidents. Thank you for trusting us and for sharing your story. We’re thrilled that our product is bringing more peace and comfort to your home! Best Regards, Dawtie of TheraPetMD
Susan A.
Worst customer service ever. Wanted to return the product because it didn't work and it took over an hour of jumping through hoops just to get the return address. Here it is for the rest of you. Returns. 912 Flustern Rd. STE 200 San Marco TX 78666
Response from TherapetMDNov 12, 2024
Hi Susan, We sincerely apologize for the frustration and inconvenience you experienced while trying to initiate your return. Your feedback is invaluable to us, and we deeply regret that our process caused you unnecessary hassle. This is not the level of service we strive to provide, and we take your concerns seriously. We’re reviewing our return process to ensure it’s clearer and more straightforward for all our customers moving forward. Your experience highlights an area where we need to improve, and we appreciate you bringing this to our attention. If there’s anything further we can do to assist you or if you have additional concerns, please don’t hesitate to reach out. We are committed to making things right and improving our customer experience. Thank you for your patience and for giving us the opportunity to address this. Best Regards, Dawtie of TheraPetMD
Ellen L.
Got TheraPetMD about 3 weeks ago for my cats and not diffusing the problem of 1 of my cats wanting to go after the 2 other cats, I bought 3 boxes, put diffusers out around the house where cats go, not helping at all, would like a refund
Response from TherapetMDNov 12, 2024
Hi Ellen, We sincerely apologize that the product did not meet your expectations or help resolve the issue between your cats. We understand how important it is to find an effective solution for your furry family members, and we’re sorry for any frustration this has caused. Upon reviewing your case, we are pleased to inform you that your refund has already been successfully processed. Please allow a few business days for the refund to reflect in your account, depending on your bank's processing times. To achieve the best results, the diffusers work most effectively when placed in areas with at least 4 feet of clearance and where your cats spend the most time. While we regret that the product did not provide the desired outcome for your situation, we value your feedback as it helps us improve our products and services. If there’s anything further we can assist you with or if you have additional concerns, please don’t hesitate to reach out. We truly appreciate your understanding and thank you for giving us the opportunity to address your concerns. Best Regards, Dawtie of TheraPetMD
Donni F.
Quick process. Easy to navigate. Product seems to work to calm our crazy male cat from bothering our older female.
Response from TherapetMDNov 6, 2024
Hi Donni, Thank you for the feedback! I’m glad to hear that the ordering process was smooth and that the product is helping to calm your male cat, giving your older female some peace. It’s always a relief to find something that helps balance out household dynamics. If you have any questions or need further support, feel free to reach out. Wishing you continued harmony with your cats! If you have any other updates or questions, feel free to reach out. We’re here to help! Dawtie of TherapetMD
Pam
I have used these for years. I have 1/3 cats that gets anxious sometimes. She would occasionally poop ( very dry) downstairs on the laminate floor. It always stopped when I used these but when I ran out I didn’t know how to get refills. They are magic!
Response from TherapetMDNov 6, 2024
Hi Pam, It sounds like you've really experienced the difference these diffusers can make! They’re surprisingly effective for managing anxiety in cats, especially those who are prone to stress-related behaviors like outside-the-box incidents. It's great to hear they helped your cat feel more secure and stopped the pooping issue. Now that you know they work so well, stocking up or setting up a reminder to reorder could keep things consistently calm for everyone! If you have any other updates or questions, feel free to reach out. We’re here to help! Dawtie of TherapetMD
Sandra T.
My cat would not potty in her litter pan. She was scratching up my carpet. I was so frustrated, then I tried this spray. I spray a bit in her litter pan with n the morning and she uses it. Such a life saver.
Response from TherapetMDNov 6, 2024
Hi Sandra, It's amazing how much of a difference the right spray can make! Sounds like you've found the perfect solution for your cat—and your carpet! Spraying a little in the litter pan each morning is such a clever way to encourage her to use it. So glad this has been a game-changer for both of you! If you have any other updates or questions, feel free to reach out. We’re here to help! Dawtie of TherapetMD
Julie L.
The calming diffuser works wonderfully. I have chihuahuas and it has been a lot more quiet. I did have a question and reached out to customer service and received 5 star service. I would highly recommend.
Response from TherapetMDNov 6, 2024
Hi Julie, It’s fantastic to hear that the calming diffuser has made such a difference, especially with chihuahuas who can sometimes be extra energetic! Quiet, peaceful moments are priceless, and great customer service only makes the experience better. Thank you for sharing your positive experience—recommendations like yours really help others! If you have any other updates or questions, feel free to reach out. We’re here to help! Dawtie of TherapetMD
