TherapetMDYour feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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L G.
This is working great for my two dogs. My 2 year old bulldog is much calmer and my 12 yr old pug is going outside again to use the toilet. It’s such relief. The checkout process is easy and delivery doesn’t take too long to make its way down under!
Brendan B.
Doesn’t work so no point wasting $, they put you on auto re order so make sure you cancel that.
Response from TherapetMDAug 28, 2026
Hi Brendan, Thank you so much for reaching out and sharing your feedback with us! We are truly sorry for any confusion about whether your first order is a one-time purchase or a subscription. We always want every experience for you and your pup to be completely clear and positive. You and your pup mean the world to us, and we are fully dedicated to making things right. A member of our team will reach out to you directly to help sort this out and ensure you are fully taken care of. We truly appreciate your patience and thank you for allowing us to assist! Best regards, Khesy Customer Support
Tee
Good product, good customer service!
Cindy H.
I needed the help of customer service after placing an order and they went above and beyond to help me. They are truly very kind and caring and I appreciate it so much. I'm happy to purchase from a company like this who not only stands behind their product but makes sure the customer receives the help needed. Thank you so much TherapetMD, you truly are top notch!
Joan M.
My issue was handled quickly and professionally. Great company and customer service. Highly recommend.
Robin S.
I am a believer in the Therapet, we have 5 cats and it has made a real difference in our household. We order on a regular basis but do not have a subscription. About a month ago I received a shipment that indicated I had signed up for a subscription, which I had not. I contacted Paul at Therapet and explained that I had not signed up for one. After some investigating on his part he determined a subscription had been opened by an email close to mine. Not only did he issue a credit for the price of it. He told me to keep it and donate it a local animal shelter if I couldn’t use it. I am as impressed with the management of this company as I am with their product.
CFL
The reply was prompt- within two hours of my contact, which is a LOT more than can be said for other concerns I could mentiojn... of course, they didn't have to DO anything but acknowledge contact so jury is not totally in on how helpful they could be. But it's clear they are paying attention
Carla C.
TherapetMD products work great for our 5 cat and foster cat family. Our cats don't mind foster cats in the house anymore and it helps calm new mamas and under socialized kittens. I couldn't foster without them. Customer service is outstanding. I am a current and long time customer and will continue to be in the future.
