Matt R.
The diffusers work incredibly well
The diffusers work incredibly well. They have stopped my cats fighting when nothing else would. Free delivery to UK, fantastic company and product.

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Matt R.
The diffusers work incredibly well. They have stopped my cats fighting when nothing else would. Free delivery to UK, fantastic company and product.
Christine E.
I came back on the website after getting my order confirmation just to comment on the difference the TheraPet diffuser has made for my pup. I started a recurring order because I lost track of getting a refill and did not realize it. Then I came home to potty in the house. I originally got the diffuser to help with her separation anxiety. It has worked so well for her that her anxiety has not been a problem for so long I forgot she even had separation anxiety. She was actually a VERY anxious dog, until I started using the TheraPet diffuser, so thank you! She has become a calm, happy girl because of it!
Lynda L.
Easy access site, clear purchase system, good delivery, excellent product
Dave&Judy C.
Ordered the product. Got the 3 pack deal, one of the defusers came defective. Tried calling the customer service number, that was given on the card inside the package. After a few failed attempts on reaching customer service, on phone or email I still have not heard back. It’s been over thirty days, since I have received this product, still having issues with my dog’s anxiety and urination in my home. Very disappointed with this product and the fact of the money that was taken for a defective product. Calling my financial institution asking if there’s a way to get my money back.
Response from TherapetMDSep 5, 2026
Hi Dave & Judy, Thank you for reaching out and sharing your feedback. We are truly sorry to hear about your experience with the defective diffuser and the difficulty reaching customer support. This is certainly not the experience we expect or strive to provide. Your satisfaction and your dog's well-being are extremely important to us, and I am here to help make things right. Please send an email to [email protected] with the subject line **ATTN: Khesy**. I will personally review your case as soon as it comes through and ensure your concerns are addressed right away. Best regards, Khesy Customer Support
Meg
This product is amazing, it has calmed my poodle puppy like I never thought possible. A little bit of barking but nothing like he used to. I’m now buying the spray to take where ever we are.
Kathleen Ann V.
I plugged them in in 3 different spots in my house near where she lays the most and it really works to keep her calm.
Mrs G.
I emailed Therapet customer services on 25/08/2026 to tell them that my cat had died and asked them to cancel my subscription immediately. They advised me that my email didn't exist (although they keep taking my money!) My subscription was not cancelled and the product arrived today !!! I'm already stressed at the loss of my cat and the problems with Therapet is causing me even further stress. UPDATE Following the above review, khesy of Therapet contacted me immediately and, after I had supplied some further information, arranged to cancel my account and refunded my latest payment without my needing to return the items. I couldn't have asked for a better response. Well done Khesy! P.S. I have passed the refund and the items on to my local Cat Protection branch.
Response from TherapetMDSep 3, 2026
Hi Mrs. Giles, I am deeply sorry for the loss of your cat, and I sincerely apologize for the frustration and extra stress this situation has caused you during such a difficult time. We never want you to feel this way, and resolving this for you is our top priority. Please send an email to our support team with the subject line **ATTN: Khesy**, and I will personally investigate your case to ensure your subscription is canceled and this is fully sorted out immediately. Best regards, Khesy Customer Support
Rosemarie B.
Therapet is working but my son only has it in bedroom but he started urine yesterday not in bedroom but leaving to take dog out he went part living room and by door I will try therapet in living room but it does work for sure I will put new diffuser in living room and see what happens but he's been doing great so far it's not everyday he urinate that why I order another one.thks