The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Erika
Apr 23, 2026
My dogs love the food
The food is great for the dogs, definitely a favorite overall it’s fairly priced. Everything typically is expensive so I try to think delivery is the additional money I spend for better quality food. Another thing I do like is that it’s not have such a strong odor like other pet foods dry. Dogs won’t have any leftovers for sure.
Response from The Pets TableApr 24, 2026
Hi Erika, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your dogs are enjoying the food, that you find it fairly priced, and that you appreciate the convenience of delivery as well as the lower odor compared to other pet foods. It’s wonderful to know it’s a favorite and that your dogs are happily finishing every meal. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Shannon C.
Apr 17, 2026
Horrible policy’s and customer service
We just tried them out and they gave us a container without a lid. I called but my husband was the one who signed up so they made him confirm the account just so we could get a lid. Then told us that they won’t send a lid, we’d have to wait till we wanted to order again and order a new one.
Response from The Pets TableApr 17, 2026
Hi Shannon Cooper, Thank you for taking the time to share your feedback! We’re glad you decided to give The Pets Table a try, but we’re very sorry to hear that your container arrived without a lid and that resolving the issue was more difficult than expected. We understand how frustrating it must have been to go through account verification only to learn that a replacement lid could not be sent right away. We will pass this information on to our teams in hopes that it can be used when making changes and improvements to both our product quality and customer support experience in the future. We appreciate you taking the time to rate us and share your experience. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Vencil
Apr 16, 2026
All three of my dogs are eating the…
All three of my dogs are eating the pets table up. I tried mixing old with new to introduce the new food. They refused to eat the old food. They left it. I finally trashed the old dog food.
Response from The Pets TableApr 17, 2026
Hi Vencil, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We appreciate you sharing your dogs' experience with us. We're happy to hear that your dogs enjoyed the food so much that they refused their old food. Thanks for the feedback! Warm regards, The PetsTable Team
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Julie H.
Apr 16, 2026
Never showed
Well--I never received an email with tracking information and, as it turns out, nothing has arrived today as scheduled. I waited all day (8 am - 8 pm) and nothing. No email. No tracking. No package. I'm wondering if the delivery will ever come and/or how hard it is to be reimbursed. If this is what I can expect from the trial, I'd hate to see what happens when I'm a fully paid customer. Well, guess what, I won't be. I cancelled immediately. Farmers Dog here I come. -- Update--my box came today--smashed, wet, and all the food was warm. I called for a full refund and was told I would be refunded.
Response from The Pets TableApr 16, 2026
Hi Julie Hartman, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not receiving tracking information, the delivery not arriving as scheduled, and the uncertainty around reimbursement, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We also understand how frustrating it must have been to wait all day without updates, especially during your trial experience. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Bud Z.
Apr 14, 2026
This organization has no clue
This organization has no clue. The dry kibble was liked by my boxer but trying to get a menu change and speaking with their non-US based customer service was beyond painful. They should call Farmers Dog and understand what customer service is truly about. I would have had better luck calling Amazon.com for more sound advice.
Response from The Pets TableApr 16, 2026
Hi Bud, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn about your experience with difficulty reaching customer support and challenges making menu changes, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Roz S.
Apr 14, 2026
Yucky slop 🤢…
Firstly let me acknowledge that their customer service is excellent and that is the reason I have given two stars. As far as the food is concerned, I tried switching from Farmer's dog to try this product. My dogs will not eat it for love or money! Personally I don't like handling the food as it feels like slop, 🤢 I purchased the turkey casserole with broccoli and the chicken and green beans. All the other products had either dairy or grains that I do not want to feed my animals, that is not in the farmer's dog. I would never buy this again and if you do you feed Farmer's dog already, stick with it. It might cost a little more but it is way superior.
Response from The Pets TableApr 15, 2026
Hi Roz, Thank you for your review! It is feedback like yours that helps us grow and improve! We’re truly sorry to hear about your experience with the food, including your dogs refusing to eat the meals and your concerns about the texture and handling of the product. We also understand your feedback regarding ingredient preferences, including dairy and grains, and how this impacted your decision. We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We really appreciate you taking the time to share your experience, and we’re grateful for your feedback. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Maria L.
Apr 10, 2026
I am very disappointed with this…
I am very disappointed with this company. I placed an order for the trial box. I was not sure the order went through as I did not receive an email verification. I noticed a $34 charge on my credit card so that was the verification. When I send emails different names reply that appear to be AI from a “No reply” address. Today 04/09/2026 I received the order in a filthy box. Inside the dry ice padding was wet and filthy. Four packages of food covered in nasty melting ice; a broken plastic container and a soaking wet card with ingredients listed were all thrown together. A disgusting presentation. Since I had subscribed to Farmers Dog ( EXCELLENT company) I gave the food to our local shelter with other supplies. I can just imagine how disastrous a subscription would be with this company. This company uses the same robot reply to every complaint. They could at least attempt to be original. Joke of a company.😂
Response from The Pets TableApr 10, 2026
Hi Maria, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with order confusion and billing concerns, poor communication, and receiving a damaged and unsanitary delivery. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Kelsey F.
Apr 10, 2026
My dog loves it!
My dog, Noodle, loves the Pets Table. We were happy with the sample sizes and freebies. Well worth the money!
Response from The Pets TableApr 10, 2026
Hi Kelsey, We're so happy that Noodle loves The Pets Table and that you were pleased with the samples. Thank you for your 5 star rating; we appreciate your feedback! Warm regards, The Pets Table Team
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