The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
thepetstable.com
Website
thepetstable.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The service, the packaging, the fast shipping, and my dog loves it! The quality ingredients are important to me and I feel good about feeding it to my dog. Other store brands have too many byproducts and fillers.
Response from The Pets TableMay 15, 2026
Hi Tammie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The ThePetsTable Team
RA
Rachel
Extremely Frustrating First Experience
I signed up for The Pets Table expecting a convenient fresh food delivery service for my dog, but unfortunately my experience has been extremely frustrating from start to finish.
My first order was supposed to arrive on April 15, but I never received any shipping confirmation or tracking information. After multiple attempts to contact support, I was eventually told the package was still within the delivery window. The order finally arrived about a week late, opened, sitting in the trash area, and covered in ants, making the food completely unusable.
To their credit, customer service did offer a replacement shipment at no additional cost. However, the replacement process became another issue entirely. I was given a tracking number that remained stuck in “pre-transit” with no updates. I continued following up and was repeatedly told to wait longer due to processing times.
As of May 9, I still have not received the replacement order or any meaningful shipping update.
Throughout this process I remained patient and polite, but after nearly a month of delays, poor communication, and unresolved issues, I’m extremely disappointed with the overall experience, especially for a company shipping fresh pet food where timing matters.
I hope the company improves its fulfillment and communication processes because this was far from a smooth first impression.
Response from The Pets TableMay 11, 2026
Hi Rachel,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your first order arriving late and damaged, followed by significant delays and a lack of updates on your replacement shipment, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!
Warm regards,
The The Pets Table Team
EH
Erin H.
Switched from Farmers Dog to Pets…
Switched from Farmers Dog to Pets table. Much better price and the food consistency is so much better. Farmers dog had a very watery consistency at times. Will be staying with Pets Table.
Response from The Pets TableMay 11, 2026
Hi Erin,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The ThePetsTable Team
DA
duane A.
My dog Tucker appears to like the food
My dog Tucker appears to like the food, I think it is the texture and the various flavors. He also likes the treats
Response from The Pets TableMay 11, 2026
Hi Duane,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The ThePetsTable Team
KR
Krista
Reasonably priced and dog likes it
I mix two of the air dried formulas together and the dog likes it. I was surprised she liked the air dried food better than the wet food. I was cooking for her and now I'm not. I'm happy with the product and service.
Response from The Pets TableMay 11, 2026
Hi Krista,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The ThePetsTable Team
RS
Ronda S.
Misleading and false information …
The quiz/assessment is a standard generic assessment and does not actually assess according to your goals. I have 2 dogs , same weight but 2 different goals . One dog was on a weight loss goal with normal activity . My other dog is highly active and did not need to lose any weight . The feeding guide recommended the same amount of calories for both dogs . When I received the food it did not last the duration of time between deliveries . I called and inquired about this and the rep suggested that I retake the quiz and manually bump up the calories . By doing g this to assure my dogs had enough food to last it created an increase in the cost of the meal plan . After repeated calls trying to understand why the food did not last , they told me that the feeding guide was to feed my dogs 4oz of food a day . The feeding guide that is sent to me via email every delivery eeek, states to feed them 1 cup a day . Per their feeding guide and it states that 1C - is a cooking measuring cup (which we know is 8oz) . Thus feeding guide is on their website as well .
I presented to a manager that this is false advertisement and misleading . I cancelled my subscription after the 4th delivery .
Response from The Pets TableMay 4, 2026
Hi Ronday,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the generic nature of our assessment quiz, conflicting feeding instructions between our support team and our written guides, and the food not lasting between deliveries, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of ThePetstable!
Warm regards,
The ThePetstable Team
DO
Don
The food has been delivered on time and as scheduled.
The food has been delivered on time as scheduled. It is easy to adjust the schedule on the next shipment. My Shepherd loves the food, all four flavors. The food seamed to agree with his system right from the start.
Response from The Pets TableApr 28, 2026
Hi Don,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your deliveries have been arriving on time as scheduled and that you find it easy to adjust your upcoming shipments. We’re especially happy to know your shepherd is enjoying all four flavors and that the food has been a good fit for him right from the start.
Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Pets Table Team
CH
Cynthia H.
A Very Happy Hattie
So far, so good. My dog Hattie's really enjoying her Pet's Table dinners. And the price is reasonable.
Response from The Pets TableApr 24, 2026
Hi Cynthia Hollenbeck,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that Hattie is enjoying her Pet’s Table dinners and that you find the pricing reasonable. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Pets Table Team