PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 29, 2021

Hi TheSalsa, So glad to hear success stories from pet owners who have seen dramatic improvements in their dogs since using our product! 🥰 Thank you as well for sharing your customer service experience with us! ❤️ We are beyond grateful for your review! 🐶 Kind regards, PetLab Co.

Response from PetLabCo.Dec 28, 2021

Hi Bruce, We're happy to hear that our product has somehow helped your Boston Terrier! Thank you for your feedback. 🥰 Further, we're sorry to hear about your customer service experience. We appreciate your feedback as we want to ensure we are meeting the needs and expectations of our customers. We use all the feedback we receive, in all its forms, to improve how we work and the products we make to help better serve you in the future. ❤️ Kind regards, PetLab Co.

Response from PetLabCo.Dec 28, 2021

Hi Michael, Our deepest apologies that you received our products and replacements damaged. We most certainly care greatly about our customers experiences and we do our utmost to provide transparency regarding our products and processes. We will be reaching out to follow-up on this concern. Thank you. PetLab Co.

Response from PetLabCo.Dec 28, 2021

Hi Tracy, We're pleased to hear that the Dental Formula is working great for your pet! 🐾 It's feedback like this that keeps us all super motivated here at PetLab Co. to keep delivering great solutions for your pet's dental health! ❤️ All the best, PetLab Co.

Response from PetLabCo.Dec 27, 2021

Hi Gregory, You're welcome and it's great to know that Cassius is having desirable results with our chews.🥰 It's always an uplifting experience for us to keep hearing stories such as yours! We have nothing but high hopes for your overall PetLab experience. ❤️ Thank you so much for your review. All the best, PetLab Co.

Response from PetLabCo.Dec 30, 2021

Hi Jim, We work diligently on our Customer Service so it is regrettable on our behalf to have you feeling otherwise. We do our utmost to provide transparency regarding our products and processes. Our deepest apologies that you did not see the desired effects you were hoping to achieve. We respect that each is unique and has different physiological needs. We will be reaching out to follow-up on this concern. Thank you. PetLab Co.

Response from PetLabCo.Dec 25, 2021

Hi Janice, We're really sorry for your loss. We're glad to know that your brief experience with our company had been wonderful. Thank you for giving our products a try and we hope to serve you again in the future. ❤️ We are grateful for your review. Happy holidays! All the best, PetLab Co.

Response from PetLabCo.Dec 25, 2021

Hi Jeanette, Thank you for your positive review. We're glad that you are pleased with our product and services. Your feedback is greatly appreciated! ❤️ Happy holidays! All the best, PetLab Co.