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Response from PetLabCo.Aug 30, 2022
Hi Darnell, Thank you so much for your positive review. We appreciate it! ❤️ Stay pawsome, PetLab Co.

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Response from PetLabCo.Aug 30, 2022
Hi Darnell, Thank you so much for your positive review. We appreciate it! ❤️ Stay pawsome, PetLab Co.
Yan
Dental formula, unfortunately didn’t work for my small dog, as it requires larger quantities of water for mix. I do appreciate that my refund request was granted in a professional manner.
Response from PetLabCo.Aug 30, 2022
Hello Yan, We are sorrry to hear that the Dental Formula didn't work out for your pet, but are happy that you were handled professionally, We would like to speak with you further about your expereince. Could you provide an Order ID? We'll have a representative reach out to you soon. PetLab Co.
Jeffery L.
This product is a very good product Plus customer service treated me really well when I needed them so I'm very satisfied using it
Response from PetLabCo.Aug 29, 2022
Hi Jeffery, We're glad to hear that you are happy with our product and customer service. Thank you so much for your kind review! We appreciate it. ❤️ All the best, PetLab Co.
Cindy S.
My german shepherd has always had itchy ears; especially the left, and after giving her the probiotic chews, her ears are cured. No more infection or yeast buildup, no medications, and no having to go to the vet. I sprinkle it on her food twice a day because she won't just eat the chews on her own. I'm very happy! I also got the ear cleaner you sell and clean/check her ears every 2 days or so. You guys rock!
Response from PetLabCo.Aug 29, 2022
Hi Cindy, Thank you so much for your amazing review! We're so glad to hear that you are very satisfied with our products. Thank you for sharing your furbaby's results. We truly appreciate your love and support! ❤️ All the best, PetLab Co.
Joann S.
So I recently had an issue and I must say I was surprised at how quickly I got a response to resolve it. I spoke to Jose and I am looking forward to receiving my product in the mail. Looking forward to a long lasting relationship with you folks at Petlab. Thank you again !!! JoAnn Semenza
Response from PetLabCo.Aug 27, 2022
Hi JoAnn, Thank you so much for your lovely review! We're happy to know that your issue was resolved promptly by Jose. We will make sure he gets your compliment. ❤️ All the best, PetLab Co.
Joanna N.
Great customer service! I hadn't received my order because I moved and they wasted no time sending me another order.
Response from PetLabCo.Aug 27, 2022
Hi Joanna, Thank you so much for your wonderful review. We're always here to help! ❤️ Stay pawsome, PetLab Co.
Archie
My order is always handled quickly and sent to me, I use the Joint Care Chews for my 18 year old Red Heeler, these have really helped her get around much better, she turned 18 on July 16th and is now doing much better, I make sure I keep them available for her now.
Response from PetLabCo.Aug 26, 2022
Hi Archie, We're delighted to hear about dog's improvements! ❤️ It makes us so happy to know that she is now more active and doing so much better. Thank you for believing in our product! All the best, PetLab Co.
Carla E.
There were no delays in receiving my products overseas. I am grateful for the amazing customer service with correcting my address as well. Thank you! My Fur Baby is itching less. CEvans
Response from PetLabCo.Aug 25, 2022
Hi Carla, We're happy to hear that you receive your products in a timely manner and that you are delighted with your customer service experience. 🥰 Your needs and your pet's health are our top priorities! All the best, PetLab Co.