PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Zack W.
I never got my stuff would of really like to try your suff i heard u guys where good
Response from PetLabCo.Jan 30, 2024
Hello Zack, We are sorry to hear that you didn't receive your order yet. We'd be happy to assist you. We will have a representative reach out to you soon! Sincerely, PetLab Co
April
My dog was chewing his paws and always itching. I have tried many options. This one was a miracle! I only knew for sure when my dog ran out of the chews and it took 2 days for the itching to come back. GREAT PRODUCT!!
Response from PetLabCo.Jan 30, 2024
Hi April, Thank you so much for your fantastic feedback. We're thrilled to hear our chews are working wonders for your furry friend! Your support is much appreciated. Stay pawsome, PetLab Co.
Linda
I purchased ProBright for my dog. After 2 days on this product he started vomiting and had severe diarrhea with blood. I now notice their have been other dogs with the same reaction, so this is not an isolated case. I wrote this review because their are too many reviews indicating they do not respond to complaints. I paid a lot of money for a product that made him sick. I would like my money back. Order 41116
Response from PetLabCo.Jan 30, 2024
Hello Linda, We are sorry to hear about your pup. We hope that they are doing better now. We would like to speak with you further. Could you provide us with an Order ID? We'll have a representative reach out to you soon. Sincerely, PetLab Co
Debby T.
I tried to order 3 in one order and you sent 2 in one order and one one a seperate order so it cost me a lot more.
Response from PetLabCo.Jan 30, 2024
Hello Debby, We are sorry to hear that your order wasn't billed correctly. We'd be happy to speak with you further about it. We'll have a representative reach out to you soon. Sincerely, PetLab Co
jay R.
I bought two tubs and my dog will not eat his food when I put it on. I had to put a new dish of food down for him to eat. I would not recommend purchasing more than one to see if your dog will eat it.
Response from PetLabCo.Jan 27, 2024
Hello Jay, We are sorry to hear that your pup didn't take to the product. We'd like to speak with you further if possible. Would you provide us with an order ID? We'll have a representative reach out to you soon. Sincerely, PetLab Co
Tony
It WORKS! My dog's breath was the worst ever. Not no more. I don't mind them in my face anymore.
Response from PetLabCo.Jan 26, 2024
Hello Tony, Thank you for your positive feedback. We're delighted to hear you are now enjoying doggy cuddles even more. We're glad we're able to support your furry buddy's dental health. Thanks again! All the best, PetLab Co.
Amy M.
I don't have enough product and don't know when it is going to be shipped
Response from PetLabCo.Jan 26, 2024
Hello Amy, We are sorry you haven't received your order yet. We'd be happy to assist you. We'll have a representative reach out to you soon! Best. PetLab Co
Evelyn D.
an amazing experience, on two side, my dogs health, and the great customer service they have, I had canceled my prescription, then regret it because my dog was doing so wonderful and what have I done, I called customer service to get back on my mthly dosage, and they went far and beyond sending me an overnight order on them, for me that was amazing and caring. Thank you Petlab
Response from PetLabCo.Jan 26, 2024
Hi Evelyn, We are thrilled to learn about your fantastic experience with us and the positive progress your dog is making! Thank you for taking the time to share your support. It truly means a great deal to us! Stay pawsome, PetLab Co.
