PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
customer S.
Excellent product! Use for all my babies
Response from PetLabCo.Jul 19, 2024
Hi there, We are genuinely grateful to receive your feedback! Thank you for being an essential part of our community and for choosing our product to care for your pets' health! Best regards, PetLab Co.
Cheryl B.
I was hesitant to order this tooth powder, I really didn't think it would work, but I was so wrong. This really does work. I have had great luck with all of the Petlab products I have used.
Response from PetLabCo.Jul 19, 2024
Hi Cheryl, Thanks for giving it a chance and for your positive feedback. We're thrilled to have won you over and we're grateful for your kind words. 💕 We are honored to have been a part of your dog's well-being. Stay pawsome, PetLab Co.
Jennifer M.
Good customer service and some workers will try to get you to stay on autoship but I had a manager check on my situation .. in an email!! I think they are trying to improve in this aspect
Response from PetLabCo.Jul 19, 2024
Hi Jennifer, We're glad you had a good experience with our customer service. We’re definitely working on improving, especially with the auto-ship process. We appreciate your understanding and support as we continue to make things better! Stay pawsome, PetLab Co.
Charles B.
Always Leary of ads regarding products for my dog because most do not work. My dog Buddy had gut issues that just seemed to never get better regardless of what I tried, so PetLab probiotic chews were my last resort 3 years ago and glad it was. Since taking the chews his gut issues have been in total control. Since the use of the chews I have gone to the allergy chews and dental products and have seen a significant improvement in a Cocker Spaniel that is not easy. I have total confidence in PetLab products.
Response from PetLabCo.Jul 19, 2024
Hello Charles, Thank you for your kind words! We’re glad to hear that our products have made a difference for Buddy. We appreciate your confidence in our brand and look forward to continuing to support Buddy’s health. Here's to many more happy moments with Buddy! 🥰 Best regards, PetLab Co.
Crazy Corgi L.
I purchased a four-pack of ProBright and was surprised to get only one jar in the first package. I contacted PetLab to let them know I was missing the other three jars. They were incredibly responsive and shipped the missing three jars immediately. I have four pups so it was important to have a good supply of this wonderful product. All four pups love the ProBright and all four have had incredible improvement with their dental health. Thank you to the PetLab team for keeping my babies smiling with their pearly whites!
Response from PetLabCo.Jul 19, 2024
Hello there, Thanks for sharing your experience! We're sorry for the initial mix-up with your order but are glad we could quickly get the missing jars to you. It’s wonderful to hear that all four of your pups love the ProBright and are showing such great results in their dental health. We're thrilled to keep your babies! 💝 Kind regards, PetLab Co.
Kathy L.
The products work!!! My 11 year old mini Schnauzer has had to have teeth pulled and cleaned and no matter what I did, it was not working. Then a few years ago, I came upon an ad for PetLab. I thought, I'll try it, but was uncertain it would work. Wow, it did! Our vet is so pleased. Our girls teeth look great and she hasn't have to have any dental work, including teeth cleaning in almost 2 years. Thank the Lord! At her age, being put under anesthesia is risky. I've had my Standard Poodle on it since we got her at 8 weeks old. She's now 3 years old and hasn't had to have any teeth cleanings done. Her teeth still look great!!! I believe in the long run, you not only save money on dental treatments, but more importantly the health of your fur babies. Try the ProBright and sprinkle over the dog food and the Dental Formula to add to fresh water. I'm waiting for them to come out with Cat products!
Response from PetLabCo.Jul 19, 2024
Hi Kathy, Thank you so much for sharing your story! We're thrilled to hear that our products have made such a difference for your mini Schnauzer and Standard Poodle. It's fantastic that your vet is pleased with their dental health. Stay tuned for future products, and we’ll definitely keep your suggestion for cat products in mind! 🌟 All the best, PetLab Co.
Elaine F.
Ziva loves the dental powder..I can't in all honesty say it has whitened her teeth..I've diligently put it in her food for approx 4mos now and still don't see where it has erased the brown on the tops of her canines..it hasn't gotten worse, but that was not what was guaranteed..guarantee was it would be gone..now they say give it 6 mos..
Response from PetLabCo.Jul 19, 2024
Hey Elaine, We’re sorry that the product didn't yield the same results for you as it has for others. Just a heads-up, the full benefits of supplements may take around 3 months to show. While some pups might see positive changes in the first month, others might notice progress in months 2 and 3 onwards. Remember, each dog is different, so the timeline for seeing the best results can vary. However, if you have further concerns, we recommend reaching out to your vet. Please don't hesitate to reach out to our team at [email protected] if you have any other questions or concerns. Stay pawsome, PetLab Co.
Levonta H.
I only wanted to try you guys out… I no longer have dogs and now it’s taking forever to cancel my subscription and you guys keep charging me after I have made two complaints… I don’t n want to say I’m getting scammed but I really want to cancel my subscription because once again today I was just charged.
Response from PetLabCo.Jul 18, 2024
Hi Levonta, We are genuinely sorry for any inconvenience you’ve faced. Your satisfaction is one of our top priorities, and we want to address any concerns you may have. Could you kindly provide us with your Order ID? We will have a representative reach out to you soon. Thank you, PetLab Co.
