PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 5, 2024

Hi Patrice, We're sorry for any confusion caused regarding your subscription. Your feedback is important, and we're here to assist. Would you mind sharing your Order ID? We will have a representative reach out to you soon to address this promptly. Thank you! Stay pawsome, PetLab Co.

Response from PetLabCo.Jul 4, 2024

Hi Joy, We're truly sorry for your loss, and we're grateful for the kind words about our company. It means a lot to us to hear that you found our products to be of great quality and that our team could offer support during this difficult time. We always aim to provide compassionate and caring service to our customers and their pets. Our thoughts are with you during this tough time. 💙 Take care, PetLab Co.

Response from PetLabCo.Jul 3, 2024

Hi Jeri, We're thrilled to hear that your dogs have found comfort with our Joint Care Chews. Thank you for your heartfelt recommendation, and we appreciate your trust and loyalty. We're dedicated to continuing to provide the highest quality products for your dogs and all our furry friends. Thank you for being a part of the PetLab family! ♥️ All the best, PetLab Co.

Response from PetLabCo.Jul 1, 2024

Hi Angel, We deeply regret any issues you’ve experienced and want to extend our heartfelt apologies. We’re here to make things right for you. Could you kindly provide us with your Order ID? We will have a representative reach out to you soon. Thank you! Sincerely, PetLab Co.

Response from PetLabCo.Jun 27, 2024

Hi Cyndi, We apologize that your order has not reached you yet. Providing excellent service to our customers is our top priority, and we want to address this issue promptly. Please share your Order ID with us so we can investigate further and have a member of our team contact you shortly. Thank you for your cooperation. Sincerely, PetLab Co.

Response from PetLabCo.Jun 27, 2024

Hi Michael, We sincerely apologize for any inconvenience you may have faced. Please be assured that we do not enroll customers in subscriptions without their consent. If you made a one-time purchase, you will not be charged monthly. To address this issue and ensure your satisfaction, kindly share your Order ID with us. A representative will promptly reach out to assist you further. Thank you for your understanding. Stay pawsome, PetLab Co.

Response from PetLabCo.Jun 25, 2024

Hi Gary, We are sorry to hear you didn't see the desired results in your dog. It is important to remember that it might take about 3 months to see the full benefits of the supplements. We'd like to discuss this further with you. Could you kindly share your Order ID? We'll have a representative reach out to you soon. Stay pawsome, PetLab Co.

Response from PetLabCo.Jun 24, 2024

Hi Connie, We're really sorry to hear about the hassle you went through with your order. We understand how frustrating it must have been for you. A representative will reach out to you soon to discuss this further and ensure we make things right. Thanks for letting us know about this and giving us the chance to fix it. Thank you, PetLab Co.