PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Phyllis L.
Auto refill excellent for busy life. New product formula seems even better than original.
Response from PetLabCo.Nov 14, 2024
Hi Phyllis, We're overjoyed to find out that the subscription service has made it easier for you to keep your dog's supplements consistently available. It’s our privilege to offer you both convenience and peace of mind! 🥰 Best regards, PetLab Co.
Gerry L.
on time delivery & good product
Response from PetLabCo.Nov 13, 2024
Hi Gerry, We're glad to hear that you received your delivery on time. Thank you for your feedback! Best regards, PetLab Co.
Mike
We decided to try RuffGreens for our elderly dogs because regular bm's were getting mushy, it took 5 days and back to solid form. Our Girl Daisy passed on 6/29/2024. Her last 5 months were manageable, she had a wonderfully long 14 years and 8 months when we had to say goodbye. We feel Ruff greens helped her in the end.She was loved by all. Her final days were still filled with love. Her Brother Dexter, now 10 + years also uses RuffGreens, His itchies his poop, his coat has improved to the way he was 5 years ago. I recommend RuffGreens to all my dog owner friends!
Response from PetLabCo.Nov 11, 2024
Hello Mike, We are deeply sorry to hear about the loss of your beloved pet, Daisy. From all of us at PetLab Co., please accept our deepest condolences to you and your family. 💙 By the way, you left a review for the wrong company. Take care, PetLab Co.
JCC
Love the products for my four legged baby.
Response from PetLabCo.Oct 21, 2024
Hi JCC, This positive feedback has filled us with excitement! We appreciate you taking the time to share it with us. All the best, PetLab Co.
Jordan D.
The product is great and easy to use! Our dogs take it well with no problems in their food. We haven't noticed a huge difference in odor, but hopefully it just needs a little more time to work it's magic!
Response from PetLabCo.Oct 21, 2024
Hey Jordan, Thanks so much for your feedback! We're happy to hear your dogs are taking the product with no issues. Every dog is unique so it can take a bit of time to see the full benefits, but we hope you'll start noticing a difference soon! 😊 Best regards, PetLab Co.
Ashley
Easy to change the date of delivery and love the product.
Response from PetLabCo.Nov 11, 2024
Hi Ashley, We're so glad to hear our product is helping your furry friend and that our subscription service is smooth and easy. Your kind words motivate us to continue delivering exceptional products and service.💙 Kind regards, PetLab Co.
Tina F.
This company is terrible. I have sent them emails to cancel my order . My dogs do not eat the food after the probiotic. They have ignored my request. And continue to process orders of £29 each month and the product does not arrive . Sent another email - no reply So rude and disrespectful Stay away from this company . Stealing money from people!!!!!
Response from PetLabCo.Oct 16, 2024
Hi Tina, We're really sorry to hear about your experience. Please know that we absolutely do not ignore customer emails or requests, and we want to get this resolved for you right away. Could you please provide your order ID? We will look into this and we’ll make sure we sort this out for you. Best regards, PetLab Co.
Erika A.
Subscription is great- never miss my pup’s probiotics
Response from PetLabCo.Nov 11, 2024
Hi Erika, Thank you for your feedback! We’re so glad to hear that the subscription is working well for you and your pup. It’s great knowing you never miss a dose of the Probiotic Chews! Stay pawsome, PetLab Co.
