Richard D.
There was a mix-up on my order
There was a mix-up on my order. I needed 2 different sets of jars sent one month after the other to keep affordable. They sent all together, could not stop the order but offered me a sizable discount for what was originally charged all at once.
Response from PetLabCo.Nov 14, 2024
Hi Richard, Thank you for taking the time to share your feedback with us. We're sorry for the mix-up with your order, however, we're glad to hear that our team was able to offer you a discount as an acknowledgment of the inconvenience. Your satisfaction is important to us, and we appreciate your understanding in this matter. Best regards, PetLab Co.



