PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Patrice S.
Mostly good but I can’t figure out how to edit my delivery times
Response from PetLabCo.Oct 16, 2024
Hello Patrice, Thank you for your review. We would be happy to help you in adjusting your subscription. Kindly provide your Order ID for us to look into this further. Meantime, you can always reach us through the 'Contact Us' page on our website. We're always happy to help! Best regards, PetLab Co.
Irish Guinto M.
I’ve seen a big changes on my dog. He stopped scratching so much and I don’t see him licking and biting his paws anymore. I’m glad I have decided to try these products.
Response from PetLabCo.Nov 14, 2024
Hi Irish, We're so pleased to hear your wonderful feedback! Thanks so much for sharing this with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best regards, PetLab Co.
Consumer
I have a 17 year old dog who had quit eating, and was kind of failure to thrive with very bad breathe. Vets won’t pull her teeth bc they feels she’s to high risk to sedate for teeth cleaning or removal. Decide to use dental powder and she is energetic, eating people ask if they can pet my puppy. The are always shocked to hear she is 17. I ve told a lot of friends about your product.
Response from PetLabCo.Nov 14, 2024
Hi there, Thank you so much for spreading the word about our product! We’re thrilled to hear you’re seeing noticeable results with the product. Your recommendation means a lot to us, and we appreciate your support! All the best, PetLab Co.
Alexandra A.
Pet lab is prompt at getting back to you they listen they solve any issues with orders subscriptions deliveries.
Response from PetLabCo.Nov 14, 2024
Hi Alexandra, Thank you for taking the time to share your experience with our customer care team. We strive to provide exceptional customer service, and it is heartening to know that we are able to assist you promptly and with genuine care. Best regards, PetLab Co.
Kathleen
I’m giving 4 stars because my dog will eat it. The jury is still out on how effective it is as I still see tarter on her teeth but it hasn’t gotten any worse. I’ll continue to give it to her and see what happens.
Response from PetLabCo.Oct 21, 2024
Hey Kathleen, We're glad to hear your dog is taking it without any fuss. Each dog is unique and sometimes it can take a little longer to see noticeable changes. Stick with it, and hopefully you'll see even more changes soon! 😊 Best regards, PetLab Co.
Cathy T.
Kind, attentive staff
Response from PetLabCo.Nov 14, 2024
Hi Cathy, Thank you for sharing your positive experience with us! It means the world to us to know that we were able to deliver excellent customer service. We look forward to serving you again in the future! 🥰 Best regards, PetLab Co.
Judi B.
I just love Petlab. Their product line is excellent and my little Daisy seems to be improving with the Joint Care treats. Petlab is always available to discuss issues with my orders and I enjoy the information they provide in their various e-mails. EXCELLENT
Response from PetLabCo.Nov 14, 2024
Hi Judi, Your wonderful review really made our day! It’s customers like you who inspire us to continually improve. Thank you for trusting us and for being such an important part of our community. We’re delighted to have been able to serve you and Daisy! Best regards, PetLab Co.
Tiffany D.
People are great and they don't fail on emails
Response from PetLabCo.Oct 21, 2024
Hello Tiffany, Thank you for your kind words about our customer service! We aim to exceed expectations and it's fantastic to know that we achieved that with you. Best regards, PetLab Co.
