PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Joan A.
My agent was great. She was able to send me the missing probiotics I paid for and fixed the cancellation of my products.
Response from PetLabCo.Nov 11, 2024
Hi Joan, It's rewarding to know that we delivered exceptional customer service to you. Many thanks for your kind words! All the best, PetLab Co.
Deanna I.
My dog ha dbeen taking this stuff for a year now It had helped her a lot
Response from PetLabCo.Oct 21, 2024
Hey Deanna, Your feedback about our product and its impact on your pup is truly valuable to us. Thank you for sharing your positive experience with others. 🤗 Stay pawsome, PetLab Co.
Mikelyn B.
Recently added Pet Lab's Probiotic Chews to a recurring subscription. Already have Pro Bright on subscription. The company is very good at managing both of these subscriptions.
Response from PetLabCo.Nov 11, 2024
Hi Mikelyn, We are thrilled to hear that you were satisfied with our customer service! Providing top-notch service is our priority, and we are delighted that you had a positive experience. Best regards, PetLab Co.
BSchilling
Put powder on pets food. The powder is working to help clean her teeth.
Response from PetLabCo.Nov 11, 2024
Hi there, We’re thrilled to know that our product is making a difference in your dog’s dental health. It’s incredibly rewarding to hear stories like yours, and it motivates us to continue working hard to create products that pets love and benefit from. Stay pawsome, PetLab Co.
Penny
Items arrive safely on time regularly with the added discount so I don't have to remember to reorder. My dog thinks all supplements are a treat and devours them quickly. I did find it difficult to add or delete items from the recurring orders if several items were on one order, but that could be my lack of computer skills.
Response from PetLabCo.Nov 11, 2024
Hi Penny, Thank you for your feedback! We’re so glad to hear that your orders are on time, and that the discount is helpful for you. We understand that managing subscription can be tricky at times, but please know that you can always reach out to us through the "Contact Us" page on our website if you need assistance with your subscription. We’re happy to help make the process as smooth as possible! 😊 Stay pawsome, PetLab Co.
MAW
The products are great and my dogs love them.
Response from PetLabCo.Nov 11, 2024
Hi MAW, Thanks for the love! We're thrilled that your dogs love our supplements. Keep those tails wagging! Best regards, PetLab Co.
Claudia S.
I use ProBright for 4 little dogs and the product works. That's why I use it. I'm hoping to not have to have dentals on them.
Response from PetLabCo.Nov 11, 2024
Hi Claudia, Really appreciate your feedback! So glad to know our ProBright has been beneficial for your 4 little dogs. Cheers to happy and healthy pups! Best regards, PetLab Co.
Sharon
my dog has less ear infections with probiotics and better breath with algae
Response from PetLabCo.Nov 11, 2024
That's wonderful news, Sharon! We're delighted the probiotic chews and dental powder are working so well for your pup. Thanks for sharing! Best regards, PetLab Co.
