PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 2, 2024

Hi Marquitta, We regret that you have not experienced the desired results yet on your labradoddle. Keep in mind that it can take up to 3 months of using supplements regularly to get the most out of their potential benefits. We’d be happy to dig deeper and see how we can better support you and your pup. Kindly provide your Order ID for us to look into this further. Stay pawsome, PetLab Co.

Response from PetLabCo.Dec 2, 2024

Hi J, Wow, thank you for such an amazing review! We’re thrilled to hear you love our product for your dog and that our customer service and delivery have impressed you—it means the world to us! Your support and kind words keep us motivated to provide the best for you and your pup. Thank you for being part of the PetLab Co. family! Best regards, PetLab Co.

Response from PetLabCo.Dec 2, 2024

Hi Lee, We're sorry for any confusion this may have caused and that you feel this way. We always share honest information about our products, and your perspective is really valuable to us. Additionally, as long as you choose 'One-time Purchase,' there won't be any recurring charges. Could you please share your Order ID so we can look into this further for you and your pup? Best regards, PetLab Co.

Response from PetLabCo.Nov 29, 2024

Bonjour Pascal, Nous sommes désolés pour tout désagrément causé. Sachez que nous n'inscrivons jamais nos clients à des abonnements sans leur consentement. Tant que vous choisissez "Achat unique," il n'y aura pas de frais récurrents. Pourriez-vous nous fournir votre numéro de commande afin que nous puissions examiner cela plus en détail pour vous et votre chien ? Cordialement, PetLab Co.

Response from PetLabCo.Nov 28, 2024

Hey Greg, We truly appreciate your kind words and are so pleased that our products and service exceeded your expectations. Knowing that you had a positive experience encourages us to continue striving for excellence. Thank you for your support and for choosing us! 💙 Best regards, PetLab Co.

Response from PetLabCo.Nov 28, 2024

Hi Bob, Thank you for bringing this to our attention. We deeply regret the inconvenience you experienced and we're sorry for the delay in returning your call. Due to the high volume of calls at the time, we missed the opportunity to follow up promptly. Although we did call back, we understand that you no longer wish to proceed with our product. We're sincerely sorry for falling short of your expectations and hope to have the opportunity to serve you better in the future. Your feedback is invaluable and helps us improve. Stay pawsome, PetLab Co.

Response from PetLabCo.Nov 28, 2024

Hi Artistmek, We're sorry that your order hasn't arrived yet. We'd be happy to assist and track your order for you. Could you please provide your Order ID so we can look into this further? Additionally, our "Contact Us" page lists our contact information if you'd prefer to speak with us directly for assistance. Best regards, PetLab Co.

Response from PetLabCo.Nov 28, 2024

Hello Kellie, Thank you so much for your feedback! We're thrilled to hear that your order arrived quickly and that we're glad we could sort your order for you swiftly. If you need anything else, feel free to reach out. We appreciate your support! Stay pawsome, PetLab Co.