PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Doreen C.
Dec 7, 2024
Great service!!!
Great service!!!
Response from PetLabCo.Dec 8, 2024
Hi Doreen, Thanks for the love! We're glad our customer service is meeting your expectations. Best regards, PetLab Co.
Rick H.
Dec 7, 2024
Products didn't work and keep sending the stuff
Products didn't work for my dog. I canceled and they keep sending and charging my account. They send me 3 bottles every month (90 tablets) and my dog was to only get 1 per day. I have all this worthless stuff in my cupboard, Save your money and stay from the company and products
Response from PetLabCo.Dec 8, 2024
Hello Rick, We're sorry for any inconvenience and confusion with your subscription. If you could share your order ID, we’d be happy to look into this further and resolve the issue. Thank you! Stay pawsome, PetLab Co.
Domonique L.
Dec 6, 2024
PetLab Co is amazing!
PetLab Co is amazing!! Great products that my pup lives with excellent customer service!
Response from PetLabCo.Dec 8, 2024
Hi Domonique, Thank you so much for your wonderful feedback! We're thrilled to hear that you and your pup are enjoying our products and that our customer service has met your expectations. Your satisfaction is our top priority, and your kind words mean a lot to us. Best regards, PetLab Co.
Billie C.
Dec 5, 2024
They help you and they apet labre good with…
They help you and they are good with stuff you order and they are a great company to get stuff from everything you get from them does a great job for the animals and they do a great job always
Response from PetLabCo.Dec 8, 2024
Hi Billie, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our company and that our products are doing a great job for your pets. Your feedback is incredibly valuable to us, and it motivates us to keep providing the best service and products possible. Best regards, PetLab Co.
Melanie
Dec 5, 2024
Excellent
My original parcel went missing and they sent a replacement straight away, no fuss. Brilliant customer service.
Response from PetLabCo.Dec 5, 2024
Hi Melanie, We're glad you got your replacement order right away. We strive to provide excellent customer service at all times. Thanks for sharing your experience and for being a loyal customer! Best regards, PetLab Co.
Lily W.
Dec 4, 2024
Excellent Customer Service
I was excited to try this product to see if it would stop my dog's paw licking. It was delivered very quickly. Unfortunately, my dog seemed to have had an allergic reaction to the probiotics which I think is highly unusual. The customer service was excellent and I receive a full refund. I couldn't ask for better service.
Response from PetLabCo.Dec 5, 2024
Hi Lily, We're sorry to hear your pup had this experience. We hope he/she is doing better now. Thanks for giving our Probiotics a try. We hope you'll find something that is a good fit for your pup. Best, PetLab Co.
Audrey M.
Dec 3, 2024
Amazing
Amazing! I got my order in one day!
Response from PetLabCo.Dec 4, 2024
Hi Audrey, We're delighted to hear that your order delivered promptly! Thank you for choosing us to meet your furry friend's needs - we are truly grateful for your trust! All the best, PetLab Co.
Trisha
Dec 3, 2024
allergy & immune…
We just started using allergy & immune for our puppy. He grew so fast we had to change size after first order. Customer service was super fast and very helpful. Thank you Maricar! As far as the chew, so far it is helping. No more gooey eyes and less licking.
Response from PetLabCo.Dec 4, 2024
Hey Trisha, Thank you so much for your wonderful review! We're delighted to hear that the Allergy & Immune chews are helping your puppy and that our customer service team was able to assist you quickly. It's great to know that your pup is feeling better. All the best, PetLab Co.

PetLabCo.Reviews of thepetlabco.com

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