PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 17, 2026

Hi Cynthia, Thank you so much for sharing your experience. We are happy to hear you are seeing the benefits for your 11-year old dog. Supplements can take up to 90 days of consistent use to truly see their potential benefits. Please do not provide more than the recommended daily dose. Regards, PetLabCo.®

Response from PetLabCo.Jul 17, 2026

Hi there, Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 17, 2026

Hi Linda, We are so happy to hear you are seeing the benefits with our Probiotic Chews. Thank you so much for sharing your experience. We appreciate you being a part of our community! Regards, PetLabCo.®

Response from PetLabCo.Jul 16, 2026

Hi Connor, We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®

Response from PetLabCo.Jul 15, 2026

Hi Kathy, We are sorry to hear you have had this experience. You can find the Directions for Use both on the product label and on our website: https://thepetlabco.com/ You can contact our Customer Service Team here: Phone: 1-866-473-8522 Email: [email protected] If you can please share your order number so we may locate your account we would be happy to assist you further. Best regards, PetLabCo.®

Response from PetLabCo.Jul 15, 2026

Hi Julie, Thank you so much for sharing your experience. While we are sorry to hear your original shipment did not make it to you, we are so happy to hear our team was able to assist you quickly and efficiently. We appreciate you being a member of our community. Regards, PetLabCo.®

Response from PetLabCo.Jul 14, 2026

Hi Sheila, We are so happy to hear you are seeing the benefits for your Boston. Thank you so much for sharing your experience. Regards, PetLabCo.®

Response from PetLabCo.Jul 14, 2026

Hi Judi, We appreciate your feedback. We value all of our customers and want to make sure we're giving everyone the best deal possible, which is why we offer a 20% discount on our subscriptions along with additional discounts for bulk orders (ex. 3 containers every 90 days is a better cost per container than 1 tub every month). Regards, PetLabCo.®